Bestdealtv — Did not send the exchanged product & not refunding money even after five months

Address:Thane, Maharashtra
Website:Bestdealtv

I placed order for slim shaped jeans. I couriered the jeans back for exchange to XL size. My order no. is 1013271. They received it on 22.12.15 as confirmed telephonically by them. Even after five months they are not sending the exchanged product or refund my money. After holding for 15-20 minutes they give the same reply"we are sorry, wait for 12-15 days and you will get the exchanged item" Their senior officers are always busy and hence don't talk. Worst complaint service i have encountered. Their licence to sell on tv should be cancelled.
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