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Bewakoof Brands Complaints & Reviews

www.bewakoof.com

1

Updated: Jun 14, 2025

Complaints 281

Resolved

17

Unresolved

264

Bad 😕 It seems that Bewakoof Brands has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Bewakoof Brands reviews & complaints page 12

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Address: Mumbai City, Maharashtra

Dear Bewakoof,
I want to cancel my orders#15479559 of two t-shirts placed today on 31/08/2018.because i have placed same orders of two shirts mistakely.Now I want to rectify it by cancelling one order on @bewakoof.comThere are two printed t-shirts of white and blue colours.May you please cancel my order#15479559 soon.I have already placed same order and payment has been done by Bhim UPI.So, there is no need for any second order.

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Address: Mumbai City, Maharashtra, 400066

Website: www.bewakoof.com

I was one of the happy customer of bewakoof site. I never faced the problem of refund like this. I applied for a refund after automatically cancelled of my 2 delivery items. Please do necessary actions for my refund. 250 each of 2 items, total refund amount is Rs. 500.

please do refund as early as possible.

bewakoof.com should create their own customer care number to resolve this type of queries.

Bewakoof Brands customer support has been notified about the posted complaint.

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K

kushagra ojha

from Allahabad, Uttar Pradesh

Sep 21, 2018

I ordered a tshirt on 12th of September andd since then its been 3 days the order not yet packed also so how do I except to get the delivery on time
This is not the way of doing work
The website has yet not activated the tracking link.

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Address: Mumbai City, Maharashtra

Website: www.bewakoof.com

I ordered 7 t shirts and had to return all of them because of the ill-fit.

I have been following up for the past 3 months now to get my refund but I am unable to get one.

I have tried to reach out to them in every possible portal but they just don't take the pain to refund my balance.

They don't have a customer care number either. Also, what I see is that this is their trend and a part of their functioning.
Many customers don't get their refunds. Once the money is gone. Its gone in this fraud organization's pockets.

+1 photos

Bewakoof Brands customer support has been notified about the posted complaint.

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N

Nikhil Pandya Shrimali

from Ajmer, Rajasthan

Nov 1, 2018

Sir 24 ko debit se order kiya turant cancel bi kr diya mujhe dusra products chahie tha balance 299₹ abhi tk refund ni hua h...Plzz refund my balance me regular customer hu mere sbhi dost ko bhi yha se buy ke liye invite keta hu...

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Address: Mumbai City, Maharashtra, 421302

Website: www.bewakoof.com

I placed an order for a t shirt order id[protected]Payment made online) on 28th june and the shipment is still not delivered your courier partner ecom courier has done a pathetic job for the delivery they are not even receiving my calls their field executive also disconnects the call after receiving once and does not receive my further calls.
From last 4 days i m getting a message of shipment out for delivery but at the end of the day its not been delivered and i get a message of customer not available as of i m at the place all the time.
Please look into it and deliver my package asap or else i am going to launch a fraud case against you in consumer court.

Jul 5, 2018

Complaint marked as Resolved

Thank you Bewakoof.com For your kind support and instant action against the complaint

Bewakoof Brands customer support has been notified about the posted complaint.

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Address: Jodhpur, Rajasthan, 342001

Immediately i want my packet return to the boy. Please give my complain to the delivery boy so that i can give my tshirt. Please do fast as possible. I have mailed several times no one has raised any action
To the boy. I want in today date the boy will take that packet from me. I waiting from last 5-6days. Please do it fast. I m irritated. I want to know when it will come to me and take tshirt.
Minimal panda tshirt. Want to change. Thanks.

Bewakoof Brands customer support has been notified about the posted complaint.

Jun 30, 2018

Updated by Renuca Vijay Why my complain is not given to delivery boy I m waiting to take my tshirt immediately.

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Address: 533003

Order:[protected] i’ve ordered 2 pairs of pyjamas (Pants) i have received them together and had to return them due to bad fitting. Bewakoof.com collected the both pants together on 27 may and i got refund for one pant (In my bank account) a day later and i’ve been waiting for the other refund but i didn’t get it yet. Can you please check it and help me get my refund

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Address: Ghaziabad, Uttar Pradesh, 201009

Website: bewakoof.com

I have received wrong product, well this happened to me 3rd time so i am fed up with this e-commerce website, so for refund purposes i login into my account but in the order list i was not able to see that order.

So i markup the email to them (Because they don't have toll free number) at [protected]@bewakoof.com and they have reverted back my email, everytime i send them an email they revert me with mine email.

Then, i decided to go post my query on social sited and i posted my query to facebook then these guyz marked my comment as spam and kept on doing that. Then i posted the same query on twitter but still i haven't received any email or call.

+1 photos

Jun 24, 2018

Complaint marked as Resolved

They have solved my query

Bewakoof Brands customer support has been notified about the posted complaint.

Feb 18, 2018

Updated by Ayush Tomar This is what they do when you state your query online

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P

priyanka ippar

from Pune, Maharashtra

May 15, 2018

I didn't received my refund of t-shirts yet this company is fooling us ...showing that order is received but it was picked up 7 days before not showing any refund status

A

Ak kadam

from Mumbai, Maharashtra

Jul 23, 2018

Order Not Receive, payment mode online
Not A Dispatch, service very Delay, order No- #13436753

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Address: 603202

My order from bewakoof awb no.[protected] came on 9 feb. However i wasn't able to receive it so it remained undelivered. However no second attempt was made to deliver it to me. I don't know where my order is. Plus the size is not available on the site now for my tshirt so i need that particular shipment only. Kindly take action as soon as possible.
Bewakoof.com says it's still out for delivery however i can't track it. It's a very special shipment. Please get me delivered that order of mine.

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Address: Mumbai City, Maharashtra, 400076

Sir i bought a product from bewkoof brands .its estimate delivery is 16 nov.but still i did not find it while payment has been done, , , , neither email reply nor call receive...last 10 days they dont communicate with me ...and not properly talk with me so ...please is ghatiya se mai kabhi product nhi purchase krunga and ho ske to mujhe isse paise dilwa do...

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Website: Bewakoof.com

I order a captain america mid sleeved t-shirt with size m. But it ended up being too fit to the skin. So i asked for replacement with larger size (L) but they declined my request.. Please help.. Else this product will be useless for me.. The product is 500 rs.. Money doesn't come easy.. At least take this from me nd put the money in my bewakoof wallet.
I'll buy something for that money from your website
Please send the same thing with l size..
Please don't be so bewakoof

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H

Harshith R Shekar

from Bengaluru, Karnataka

Nov 6, 2017

I've returned the products which I bought from bewakoof website, that is 3 t-shirts. They refunded my money for bewakoof wallet after a long time.
Now I want that money in my bank account because I don't wanna shop in bewakoof anymore.
So please help me.

T

Thothu

from Dimapur, Assam

Mar 30, 2018

My order is not deliver till now. I already paid online. Order delivery date 26 march.why my order not delivered til now. Please contact me [protected] for satisfaction.

i ordered a tshirt but there was a size issue.. it was too fit to the skin so i request for replacement with larger size - Comment #3055249 - Image #0

Ñ

ÑisÇhìt ĞuRúñg

from Mumbai, Maharashtra

Apr 6, 2018

I want to exchange my T-shirt as it is oversized and I want to place an order for XS.

K

Kunal Telgote

from Mumbai, Maharashtra

Jun 4, 2018

Sir,
I have got a msg saying the product was delieverd but I haven't received the porduct yet. I haven't got any call from the delivery boy either.

N

Nandini Hooda

from Amritsar, Punjab

Sep 4, 2018

Plz send someone I wanna return this it's size is too big

i ordered a tshirt but there was a size issue.. it was too fit to the skin so i request for replacement with larger size - Comment #3200922 - Image #0

A

ap1994

from Bhind, Madhya Pradesh

Mar 16, 2022

I want to exchange this t-shirt size from size 's' to 'm'. I always wear size 's' but this tshirt is little tight to me. Size 'm' is not available. Pls make it available soon

i ordered a tshirt but there was a size issue.. it was too fit to the skin so i request for replacement with larger size - Comment #3973137 - Image #0

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Address: Kolkata, West Bengal, 700016

My order no. Is #6642341 is not delivered. It was supposed to be delivered on 18 july 2017. Despite of repeated complaints to the bewakoof customer support as well as courier service no actions were taken by them. They lied to me everytime i complaint claiming that it will be delivered the very next day which also resulted in quite a lot of wastage of my time on expect the delivery due to it being a cash on delivery item.

Bewakoof Brands customer support has been notified about the posted complaint.

Aug 29, 2017

Rahul ❤️'s response Complaint Details : I have purchased t-shirts from bewakoof.com and due to ill fitting want to return them back with all the tags and packaging intact but customer care number as well as the mail id gives no response

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R

Rahul ❤️

from Mohan, Uttar Pradesh

Sep 4, 2017

Complaint Details : I have purchased t-shirts from bewakoof.com and due to ill fitting want to return them back with all the tags and packaging intact but customer care number as well as the mail id gives no response

K

Kanishka Bhupati

from Hyderabad, Telangana

Dec 8, 2017

I orderd my case and they bought i took it after seeing that it is not my phones case they bought samsung a5 case i dint orderd without login

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I ordered 2 shirts and 1 jeans from bevkoof.com...
both the shirts are short in size for me... that' the XXXL size that i ordered... now I returend both the shirts and my money is in my bevkoof app's volet ... i wanna my money in my bank account... can you help me for this. i dont want to shop any more... please solve my problem .. as quick as you possible...

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Address: Chandigarh, Punjab, 160036

Website: www.bewakoof.com

This site is not responding to customers my order no. ORDER ID: 5543297 this is the id of my order can you help me out please i want my money back and cancelled this order..

when i had done my online transaction my account is debited two time site of bewakoof.com debited my account two times and there is no. calling customwr care no. or no replies of mail

+1 photos

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T

Tim Momin

from Ingraj Bazar, West Bengal

Jul 11, 2017

I just want to return my product order no 6528849 as the size is small so can you kindly please help me

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Address: Mumbai City, Maharashtra, 400076

Website: bewakoof.com

I have informed Bewakoof more than 4-5 times that I wanna be unsubscribed from promotional SMSes completely. This is going on since at least 7-8 months now. I'm still getting their promotional SMSs AND mails (even though I remember unsubscribing from them). Their customer support always told me they'll unsubscribe my number and email id but none of the two are stopping. I agree they don't send promotional SMSes or mails very frequently but that's not the point - I don't want a SINGLE promotional SMS or mail from them. I'm pretty sure that my request will be ignored (like last 4-5 times) if I talk to customer care.

+1 photos

Bewakoof Brands customer support has been notified about the posted complaint.

Jul 20, 2017

Saiyam shah's response This tishirt is big
I want to purchase small tishirt
Give me the small tishirt

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G

get2vipin

from Mumbai, Maharashtra

Apr 3, 2017

No customer care number

S

Saiyam shah

from Vadodara, Gujarat

Jul 21, 2017

This tishirt is a big
I want to purchase small size
Plz give me small size tishirt

Not unsubscribing from promo SMSs - Comment #2793769 - Image #0

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Address: 400610

Website: bewakoof.com

I had ordered a phone cover for Moto G4 + 2 weeks ago, probably on 26th October. The day the cover arrived, there were scratches on it already, visibly poor quality. When we tried to put the cover on phone, which was done very carefully, the phone cover snapped and there's a big crack at the slightest pressure. I wrote a complaint on the same day, but got no reply yet. I request a refund with the additional amount of COD. My order number is 4970447.

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Address: Pune, Maharashtra, 411027

Website: www.bevkoof.com

I am complaining cz my order has not been delivered yet, order no 4612091, w which is placed on 26/2016, its been more dan 10 days now... Yet i haven't reacived it. I have already paid for dat. N the worst part is these guys are even not taking follow up for there customers, if already know it has been delayed, no customer care no provided, the one which is there on google is nt working.

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A

anhad18

from Unnao, Uttar Pradesh

Sep 30, 2016

Pls as i have ordered wrong thing and it has came to me so i have to give back can you pls send tomorrow courier man and i can get my money back.

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Address: Mumbai City, Maharashtra, 400069

Website: Bewakoof.com

I actually ordered three products from this [censored] app and paid in advance, and even after a week it isn't confirmed and when i click on track order button it loads forever. And today i received a mail from these idiots saying that i cancelled the product which was shipped by another worst service named blue dart!! For my surprise i didn't even got a call from the courier boy, how the can i cancel my product. I have been waiting for that product with a thousand eyes. These guys are real bewakoofs! Their replacement policy their service just frustrate customers. I really wonder why such apps and such service exist in this world!!

+2 photos

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V

Vernon Monteiro

from Bengaluru, Karnataka

Sep 7, 2016

I ordered a "winter is here" cover recently for my moto g4 plus and instead I received a totally different cover. I request you to please resolve this issue and send the correct phone cover .

J

Jayesh Baidya

from Samastipur, Bihar

Mar 6, 2017

How can I get my money back I purchased a shirt and returned in cod method where I should get my money back..
My phone number [protected]

Ñ

Ñìšhű arora

from Gurgaon, Haryana

Jun 26, 2017

Please change my t shirt xl muje big a rha hai muje medium chahiyee

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Address: 411051

Order id :- 4397883, 4397881, 4397877

No status on my above mentioned order yet in-spite of sending 2 emails
This is pathetic service, i had already made the payment of 1599 rs.
Could you please investigate and confirm this for me
No toll free number available on website on an app to contact them.

This is not acceptable as compared to other shopping portal this is worst

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Address: 133004

Mera order no h 4313873 ye ab tak dispatch ni huya h. Kya baat h

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A

Alex Ronny

Sep 20, 2016

The printed logo of the flash is coming off ...i hae not washed it once and I recently bought it(3or 4 days).

Product not dispatched - Comment #2553699 - Image #0

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Address: 560045

Website: bewakoof.com

I contacted them through this email: [protected]@bewakoof.com
and told them thrice that no one came to pick up the order, everytime I get an email back telling someone will follow up but no one followed up.
If I contact the 3rd party who is supposed to pick up the order, they ask for the reverse id, which is not provided to me by this site.

Worst Experience Ever.

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