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Bewakoof Brands Complaints & Reviews

www.bewakoof.com
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Updated: Jun 14, 2025
Complaints 281
Resolved
17
Unresolved
264
Bad 😕 It seems that Bewakoof Brands has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Bewakoof Brands reviews & complaints page 14

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B
BhushanMahajan221
from Gurgaon, Haryana
Nov 7, 2015
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Address: Mumbai City, Maharashtra, 400072
Website: www.bewakoof.com

Hello, I have ordered a tshirt of Rs 595 from bewakoof.com. Firstly till 4 5 days they have not given any status of delivery when I asked for the status they have mentioned that we have cancelled your request. though I have not cancelled it. I have asked for refund then firstly they have sent me refund form and now they are telling my request was a cash on delivery. Now they are not replying to my emails.
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I have ordered a tshirt. At the time of delivery I had some issues with my phone so i contacted then and gave them an alternate number after 2 days they re attempted the delivery but called the previous number which was again not reachable as told earlier. on 8th Aug I got a mail saying you need to self pick up the delivery and on 9th I was supposed to go for picking my order but they changes the status to RTO notified so the delivery partner dint give me the delivery. Now I have mailed them about my refund they are not responding.
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    A
    AV24
    from Noida, Uttar Pradesh
    Oct 24, 2015
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    Address: Mumbai City, Maharashtra, 201301
    Website: www.bewakoof.com

    Hi, I had placed an order for an Iphone cover from bewakoof.com (on 8th oct 2015) and had received the order on time (on 12th october). My phone didn't fit in the cover due to a possible manufacturing defect. I had to return the product (on 14th october).
    My money has not been refunded yet. I have sent several mails to their customer care, but received no response. Order no : 3183769
    They have a very poor customer service. Please help.
    Oct 24, 2015
    Complaint marked as Resolved 
    They have not refunded in cash, but have provided voucher worth the same amount to shop from their products. It is visible in the wallet section of your bewakoof.com account.
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      A
      Amyn Musani
      from Bengaluru, Karnataka
      Oct 7, 2015
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      Address: Mumbai City, Maharashtra
      Website: www.bewakoof.com

      Dear Team, I have ordered a Mi4 Mobile cover from Bewakoof.com on 24th September 2015. I paid the amount via my bank account online and the order was confirmed. I got an email of order confirmation. Today being 7th Oct 2015 i have not yet received the order. I wrote email on [protected]@bewakoof.com however I have not received any reply from their end. I now need to cancel my order but it states that i need to email the request to them. I dont understand if they are not replying to email whats the sense in emailing them again? I also tried their mentioned contact no +[protected] and +[protected] however no reply. I just need the package delivered to me or I want a refund for the same. I think they are keeping up their company name correctly by making all the Customers BEWAKOOF... Order ID: 3154299 Regards. Amyn Musani
      Oct 07, 2015
      Updated by Amyn Musani       you can contact me on my email address [protected]@gmail.com
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      Bewakoof.com — Phone numbers not reachable nor are they responding the mails i sent

      Hi.. I ordered two t shirts made the payments still there is no delivery. I tried calling their helpdesk all it says is all our customer service executives are busy... they are not responding to mails as well. Please help me out.
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        P
        parth121190
        from Ahmedabad, Gujarat
        Oct 5, 2015
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        Address: Mumbai City, Maharashtra
        Website: www.bewakoof.com/

        I have submitted order through net banking for 4 tshirts on 29th Sep 2015 .my order no is 3165113. its 5th oct and stil i have not status whether courier has been dispatched or when its going to be dispatched. Should i cancel the order ? i doubt bewkoof.com wont even refund the amount seeing the complaints registered here. pls help me on this. Regards, Parth Patel [protected]
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          Krishna112233
          from Hyderabad, Telangana
          Sep 23, 2015
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          Address: Mumbai City, Maharashtra
          Website: www.bewakoof.com/

          Hi, I placed an order on the 27th of August, 2015. I have not yet received the product. After 10 days they said it was a logistic issue and the product will be delivered shortly. It's bee 20 days. I have still to receive the order or any update. Regards, Tejkrishna
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            A
            ashwani billu
            Sep 23, 2015
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            Address: Mumbai City, Maharashtra
            Website: Bewakoof.com

            Don't buy any product from Bewakoof.com as from the name you should know they make fool of their customers. First they assured me delivery within a week but after 6-7 days also the product was not even shipped then i had to cancel my order. After cancellation i received mail stated "Your request for cancellation of Order ID 3137307 which was placed on 16-September-2015 through Cash on Delivery has been processed". But i have made the payment through credit card. I sent several mails but they are not replying and there is no contact number mentioned in the website. My order value is Rs.3542. So, they made me a fool and I am helpless now.
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              Rakesh durai
              from Mumbai, Maharashtra
              Aug 6, 2015
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              Address: Mumbai City, Maharashtra

              Hi Hello, My name is rakesh I want purches the M size skulletor t - shirt but is colour is different. And was the bewagoof company but no one response so what can I do even customers care person also no one response. I am angry now I has been do some another track. Bull sheet company.
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                A
                Abhinay Shukla
                from Bhuj, Gujarat
                Jul 30, 2015
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                Address: Chhatarpur, Madhya Pradesh

                My name is abhinay shujla and My email id is abhinayshukla.[protected]@gmail.com. and my order id. 2942175 I have ordered for a Xiaomi Redmi Note case from bewakoof.com and hence made a online payment of Rs.395. But after the payment my order is not showing up in the track order and neither bewakoof.com customer support responding to my problem...
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                  7
                  7subh7
                  from Kolkata, West Bengal
                  Jul 1, 2015
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                  Address: Kolkata, West Bengal

                  My name is Subham Agarwal and My email id is - [protected]@gmail.com. I have ordered for a Xiaomi Redmi Note case from bewakoof.com mobile app and hence made a prepaid payment of Rs.375. But after the payment my order is not showing up in the order menu and neither bewakoof.com customer support responding to my problem.
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                    A
                    Ahujaravi
                    from New Delhi, Delhi
                    Jun 30, 2015
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                    Address: Thane, Maharashtra

                    I bought a lower (shorts) from bewakoOf.com After a week i received my desired product ! But thet lower shorts was l'll tight from waist, So i decided to ask for replace with other shorts I called several times on their given nmbr But no-one ever picked up my call Neither they r replying for my mails !!
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                      S
                      Skjhally
                      from Garhshankar, Punjab
                      Jun 17, 2015
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                      Address: Jalandhar, Punjab

                      email : sunil.[protected]@gmail.comI ordered a mens pyjamas but had to return it due to bad fitting . i am not able to contact them and emails i am writing are not getting any response. Please help me out... They said the amount wil be refunded in bewakoof
                      Bewakoof Brands customer support has been notified about the posted complaint.
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                        Kartik Chopra
                        from Jamshedpur, Jharkhand
                        Jun 15, 2015
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                        Address: Kolkata, West Bengal

                        I placed an order from this ID kartikchopra.[protected]@gmail.com for 5 T shirts. The order no is 2770579. The order date is 15/06/2015. The order has not been processed also so It can easily be cancelled. I have asked them to refund the amount to my debit card but have not received any answer. Also they never pick up the calls and do not respond to queries. Please refund the amount as soon as possible. My number is [protected];
                        Bewakoof Brands customer support has been notified about the posted complaint.
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                        Hi Kartik,

                        Apologies for the trouble. Your refund process has been initiated & will be transferred to your account in 7-10 working days.
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                          H
                          himakshis
                          May 21, 2015
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                          Refund not done

                          Address: Pune, Maharashtra

                          Order no : 2594543 email : [protected]@gmail.com I ordered a tshirt but had to return it due to bad fitting . Bewakoof.com collected the tshirt but never refunded the money, its over a week now.. i am not able to contact them and emails i am writing are not getting any response. Please help me out... They said the amount wil be refunded in bewakoof wallet .. but i dont see any wallet option on thwe website....
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                          himakshis
                          May 21, 2015
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                          Address: Pune, Maharashtra

                          I ordered a tshirt but had to return it due to bad fitting . Bewakoof.com collected the tshirt but never refunded the money, its over a week now.. i am not able to contact them and emails i am writing are not getting any response. Please help me out.
                          Bewakoof Brands customer support has been notified about the posted complaint.
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                            Ullas.Gopin
                            from Ahmedabad, Gujarat
                            May 14, 2015
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                            Address: Ahmedabad, Gujarat

                            I had bought 8 T shirts from the web sight on 5/05/201, and you declared in site and in the mail that will receive my order within 7-8 days, but till now I didn't receive any T-Shirts and it was bought as gift that was supposed to be given today. This spoiled all my plans and yet the T-shirts are not even shipped as per Bewakoof.com tracking facility. So unworthy slow services.
                            Bewakoof Brands customer support has been notified about the posted complaint.
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                            Hi.

                            We are extremely sorry for the delay. Kindly share your order ID & we will get it looked at immediately.
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                              priderock
                              from Mumbai, Maharashtra
                              May 9, 2015
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                              Address: Nashik, Maharashtra

                              I wanted Moto G(2nd Gen) mobile back cover but I mistakenly ordered Moto G(1 Gen) mobile back cover.So when I found out this after delivering the product I had contact several times to Bewakoof.com's customer care number[protected].The only answer I got every time is "YOU ARE IN THE QUEUE" or "WE'RE TRAFERRING YOUR CALL TO OPERATOR". Even not this, I sent a mail about my replacing the product situation to their mail id "[protected]@bewakoof.com" but got no reply.
                              +1 photos
                              Bewakoof Brands customer support has been notified about the posted complaint.
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                              Hi.

                              Apologies for the delayed response. We hope your issue has been resolved by now. If not, kindly let us know and we will get it looked at immediately.
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                                Paras Saxena
                                from Chennai, Tamil Nadu
                                Mar 14, 2015
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                                Not refunding the amount

                                Address: Mumbai City, Maharashtra

                                i have bought a tee-shirt from Bewakoof.com. I returned the shirt within 10 days of delivery, from then i have been trying to contact them, they are not picking up the call. the just reply to my e-mails and say that refund is already done. I told them many times that now its more then a month and the amount is not refunded. They just reply me that its already refunded. Please help me out what to do....
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                                nilay parikh
                                from Kakinada, Andhra Pradesh
                                Jan 13, 2015
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                                I was visiting India and heard that there are plenty of cheap shopping options on Indian Websites. So I visited one such website called bewakoof.com and made a purchase of over 2000 Rs. All the payments were made and I was told delivery will be within a week. It has been 15 days since that e-mail and I have repeatedly asked them for my order or refund and all they say is we have logistical difficulties. I am leaving this country in 4 days and I have all but lost hope.
                                customer support has been notified about the posted complaint.
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                                Hi,

                                We are going to dispatch your order within 24 hours, extremely sorry for the inconvenience.
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                                Hello, this is neha I have bought a mobile cover from bewkoof.com bt I mailed them to refund me but their customer care service is so worst they are not responding and the second mobile number given is always switched off.Please help me I require my refund urgent.My order number is 2516754
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                                I want l size instead of xl my order number is 3885057
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                                  Satyanarayana Amarapinni
                                  from Guntur, Andhra Pradesh
                                  Jan 4, 2015
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                                  Address: Visakhapatnam, Andhra Pradesh

                                  I have ordered a pair of Pyjamas from Bewakoof.com on 12 dec, 2014 with order no: 1607311.. I haven't received my product yet, , while checking the order status from their site, , It is showing order completed, , , but prdoct not yet shipped, , Poor Customer care service.. That number is not working
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                                    DJQA
                                    from Gurgaon, Haryana
                                    Nov 1, 2014
                                    Resolved
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                                    Resolved

                                    Extreme delay in shipping product

                                    Address: Faridabad, Haryana

                                    I ordered a t-shirt from www.bewakoof.com for my sister on the occasion of bhaiya dooj, The order was place a week before the festival which was well in time. It has been 14 days now and the product is still not shipped even. There was no information/update from company on why the product has been delayed. I called up customer care 6 times and every time i got a different reason for the delay in order processing. I have spent more than INR...
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