Bewakoof Brands — quantity what order has not been received

Hi,
I have placed an order for pack of 2 bottles of "good vibes" sanitizer at bewakoof.com app on dated 04 may 2020. And for which i have paid an amount of inr 300 (Each bottle of inr 150).
However, they have delivered only a single bottle of sanitizer on 05th may 2020.

I have already raised this issue to there customer care (Which can be done only by writing a mail at [protected]@bewakoof.com). They were supposed to resolve this issue by 48 hours on same. But it's being almost 3 days, there is no response from their side.

This is my first order with them and i will say they have made "bewakoof".

My only request is to deliver that another bottle of sanitizer also for which i have already paid an amount.

I want your intervention in this regards to close this matter asap.

Regards
Premkumar k. Unnitan