Bewakoof Brands — Return not accepting at my location

I have ordered a tshirt from Bewakoof for the first time today i.e. 13th April, 2025, order ID[protected]. I have issue with it's size, so wanted to return it. But as I am initiating the return it's showing returns at my location is not available which they had not informed about prior. It's fraud.
I want to return the product and get my refund immediately.

Proof- https://drive.google.com/file/d/1NTAHi8Uh0e7E5IGAcR4aej7zrGvwpisR/view?usp=drive...⇄