Beyondpinkshop.com — no update on order

Address:560087

I placed an order 18133 and when trying to track the order i found that website itself is not opening and is being redirected to ekartbuilder website. Neither are they replying to mails to update the order status.
Looks like a fraud website i lost my money to. Never go with this website.
Atleast should update the order status in mail or i want my money back.
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BeyondPinkShop.com customer support has been notified about the posted complaint.
Sep 20, 2019
Updated by AninditaDas
Neither are they picking up my call. If they don't reply within 2 days I will be bound to report their Facebook and Instagram page as well.
Regards,
A furious customer
Complaint comments 

Comments

The website is already working, only for 3 hours there were some updation going on website and we have replied you on mails as well, your order has been dispatched already and also we have shared the no of courier company
Thanks a lot for your response. Yeah I got the update now in mail and call/SMS/WhatsApp as well. Please update the number in your website as well. Its misleading for many users. Still waiting for the product now and also update the status in your website properly to keep the customers updated about their order. The Order Status shows its Dispatched since 'September 25'. But actually it was not yet dispatched by then, which i got to know when i spoke to the customer care people. They said it will be dispatched tomorrow.
I have received the product but out of 2 items 1 item is a wrong product which is delivered and that too the product is damaged. When asking and calling them repeatedly they keep postponing and will say will update you in WhatsApp about the progress. But unfortunately the progress is 0, neither are they responding to my calls now. Never ever go with this website.

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