[Resolved]  Beyoung — Refund for purchase of 2 shirts

Address: Beyoung.in, near Gajkaran Mahadev hotel, Eklingpura chouraha, ahmedabad main road (NH 48), Udaipur, Rajasthan, pincode 313001
Website: www.beyoung.in

I bought 2 shirts from BeYoung.in on January 1, 2022.
The shirts didn't fit me so i requested a refund.
They asked me to send the shirts to the address they provided by courier as they didn't have pick up service.
I sent the shirts via courier, they accepted the order back, they confirmed that they received it.
Few days later, they called me and asked my preferred method for refund, so i asked them to Google Pay me the refund amount and they promised a refund within 4 to 5 days.
After a week from the day of call, i emailed them about non-receipt of the refund.
They further asked me to wait for 4 to 5 business days. Then, upon not receiving the refund, i emailed them again. They promised a 3 day wait period. Thereafter, they again promised a 4 to 5 day wait period and still i haven't received my refund. It's been over 45 days now.
+1 photos
Was this information helpful?
No (3)
Yes (8)
Jun 20, 2023
Complaint marked as Resolved 
I have received the refund. Thank you.
Beyoung customer support has been notified about the posted complaint.
Verified Support
Feb 16, 2022
Beyoung Customer Care's response
We respect your terms and policy,

We would like to inform you that we have already initiated the refund in the payment mode of customer. we are also attaching the screen shot of refund.

we have also informed the customer for same.
The query has been resolved form our side, kindly check and let us know if we can provide any other information.

 
1 Comment

Comments

Similar experience here still waiting for my refund after almost 30+ days.
Everytime I contact customer support team they will give me some BS technical difficulty wait 3-4 days more and still no refund it's same dance everytime you contact customer support

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Beyoung
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    19%
    Complaints
    88
    Pending
    7
    Resolved
    15
    Beyoung Website
    Beyoung Address
    1-C-12, Gayatri Nagar, Sector 5, Hiran Magri, Udaipur, Rajasthan, India - 313002
    View all Beyoung contact information