Bhanzu — Complaint regarding refund policy

I asked for refund after completing companies norms.. my child is facing health issues. They agreed for refund and said that company will refund money within 4weeks but now it's one and half month no reply from company. I'm paying loan installment though my child is not attending classes
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We deeply apologize for the inconvenience you've faced. Your concerns are being taken seriously, and our team is actively investigating the situation to ensure a swift resolution. We kindly request you to share your registered phone number and email ID on the following link - https://m.me/bhanzulearn. Your patience and understanding are greatly appreciated as we work diligently to resolve this matter for you as quickly as possible. Thank you for bringing this to our attention.

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