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Refund not done

Enrolled my son when we were in SG. Knowing my sons dyslexic condition the teachers helped him. Suddenly we had moved to India. We cant continue as we are doing different intervention. He completed 50 lessons. 100 lessons left. Asking for withdrawl and refund. But no one is doing it. Many calls, msgs, mails.. such a say light cheat..

Initially while signing up they said nothing to worry, he need not do all the worksheets.....
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M
May 16, 2024
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Refund issue-fraud

Address:13-1-229, 2nd floor, BSP Colony, Moti Nagar, Hyderabad, Telangana, India - 500018
Website:bhanzu.com

I have paid 27000 INR on 09 Jul 23 for 30 Classes considering that there will be classes conducted. But no, from the first class itself & everytime after that my daughter attended classes with no instructor joining the class(Not even one). Then my daughter gave up after 5 class & I requested for refund thru email on 21 Sep 23. But until now I have not received any refund, even though after multiple followup I managed to talk to their...
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Abrahamjose
from Kattappana, Kerala
May 13, 2024
May 14, 2024
This thread was updated on May 14, 2024
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Unfulfilled Refund Commitment

Address:13-1-229, 2nd floor, BSPcolony, Moti Nagar, Hyderabad, 500018
Website:www.bhanzu.com

I had enrolled my child with Bhanzu just because of the 100% refund policy. Thier representatives restlessly followed up with me to join. After conveying my unsatisfaction and request for Refund appeal everyone stopped responding. Emails sent, whats app sent, sent through all possible medias but no response.

Since last month, I have been trying by applying all possible methods to reach you for receiving my refund but all my...
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SIyerC
May 3, 2024
May 9, 2024
This thread was updated on May 9, 2024
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bhanzu refunds false claims - no process in place

Address:76, Balaji Swarnapuri Colony, Moti Nagar, Hyderabad 500045, TS
Website:bhanzu.com

I enrolled for 150 Bhanzu classes. I wasn't informed fully during enrollment. After the payment was done, only during webinar they come up with new details of how kid has to view missed classes over pre-recorded videos- NOT something we pay huge amount for, there are million videos for watch-n-learn. They also informed during webinar that they have just 1 long pause for entire course duration which will most likely run for more than 1.5 years....
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Zenis Pradhan
Apr 22, 2024
Apr 23, 2024
This thread was updated on Apr 23, 2024
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No one listening for refund

Address:Hyderabad
Website:www.bhanzu.com

I have taken Bhanzu subscription in the month of Jan, all the sessions are very basic and not adding any value for my son. It is waste of time, I did check for the refund and received reply that my son has to attend minimum 20 sessions to become eligible for refund as per contract.
Now, my son has completed 20 sessions, and Bhanzu has stopped picking up my calls.

Please initiate refund. This course is very basic and...
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A
Apr 17, 2024
Apr 29, 2024
This thread was updated on Apr 29, 2024
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Refund process was very slow and no one is responding

Date: 17th Apr'24

On 1st Feb 2023 I enquired Bhanzu for 1 year program because my daughter was in Grade 9 and she will not be able to attend Bhanzu classes when she moves to grade 10. The sales person convinced us to take 2 year program and informed that you can drop out from the course when it is really difficult for the kid to attend session. We made the full payment on the day. On 15th Jan 2024 I requested Bhanzu for discontinuation...
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SIyerC
Apr 17, 2024
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cancel and refund bhanzu classes

Address:13-1-229, 2nd floor, BSP Colony, Moti Nagar, Hyderabad, Telangana, India - 500018
Website:bhanzu.com/#home

We enrolled for Bhanzu's Online Math classes - 150 classes batch (1-4 kids group classes) and attended the webinar where we were told how the missed classes will be dealt with. Kid has to watch these missed classes on pre-recorded video and course of 1.5 year had only one long pause - which makes it entirely difficult. Even the school curriculum has 2 or 3 Term breaks within a year. We were also informed during Webinar that after long pause...
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Shais1947
Apr 5, 2024
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Math online class

I was promised for a dedicated teacher for my 9th grader and since the first class I was being having a hard time to get through the class and I cancel the class since we found a new teacher and needed no more . But to get it refund I have been waiting and getting every day class scheduled emails and they’re not even responding to my emails or phone calls . Fraud messages are been sent that they are reaching me and I’m not responding...
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sktyagi1984
from Faridabad, Haryana
Mar 30, 2024
Apr 1, 2024
This thread was updated on Apr 1, 2024
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Enrollment cancellation and close monthly emi account through Shopse

Address:h.no 741 sector 31 faridabad

Yesterday only i have shared a transaction screenshot for your reference from shopse, from Vinita Tyagi - contact No- [protected] .

I have enrolled my ward Bhavya Tyagi class 7, But after enrollment i have asked your representative to cancel the enrollement, bcz i am enable to pay the Monthly emi bcz we already have to pay monthly emi through the same account,

But i am not getting any satisfactory reply nor any...
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Zaiba912
Mar 24, 2024
Mar 28, 2024
This thread was updated on Mar 28, 2024
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Refund not as per the terms

Address:Online and in Hyderabad
Website:bhanzu.com/about-us

I enrolled my child (8th standard) for Bhanu sessions believing that my kids will learn and improve their math skills. But, this is the most unreliable platform in education industry. There was no continuity in sessions and also frequent teachers change happened to be a big challenge. There's no improvement in kids learning and proved to be time and financial loss. There were no teachers for one month and the response is pathetic...
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sharma.rajesh2019
from Mumbai, Maharashtra
Mar 22, 2024
Mar 28, 2024
This thread was updated on Mar 28, 2024
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Product and services

I enrolled my two kids (8th & 5th standard) for Bhanu sessions believinv that my kids will learn and improve their calcation and math skills. But, believe me this is the most unreliable platform in education industry. There was no continuity in sessions and also frequent teachers change happened to be a big challenge. There's no improvement in kids learning and proved to be time and financial loss. I request to the parents not to opt for...
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Subhamita Chatterjee
from Hyderabad, Telangana
Mar 21, 2024
Mar 26, 2024
This thread was updated on Mar 26, 2024
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Fake refund commitment from costly online match portal

Website:bhanzu.com

Very bad service.
They start the program saying you would get refund if you choose to cancel after 20 classes. Every child is different etc. But then when you actually raise concern they turn deaf to you and select Whatsapp as mode of communication.
I enrolled my child in last year. And then by October I informed them that I do not wish to continue. In between there were numerous class reschedules, class reschedules etc.br...
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Radhika Nagaraj Dixit
Mar 1, 2024
Mar 12, 2024
This thread was updated on Mar 12, 2024
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Bhanzu educational service

Address:Online and in Hyderabad
Website:bhanzu.com/about-us

Bhanzu has taken more than 1.6 lakhs, and the classes abruptly stopped because the teacher left. I want to take legal action and see what action the Indian consumer complaints forum can take to help us with the legal action....
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Anika S
Feb 28, 2024
Mar 1, 2024
This thread was updated on Mar 1, 2024
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Bhanzu Math online company

Address:4th floor, Srinivasa Arcade, Parangi Palaya, 1st Sector, HSR Layout, Bengaluru, Karnataka
Website:bhanzu.com

My experience with Bhanzu has been a complete letdown. Beyond the promised expertise in math education, the company consistently fails to deliver on its commitments.

One major issue is the constant rotation of teachers assigned to my child. This inconsistency disrupts the learning process, making any academic progress nearly impossible. Moreover, Bhanzu's frequent last-minute cancellations, citing vague "technical difficulties,...
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Mithaliparanjape
from Pune, Maharashtra
Feb 28, 2024
Feb 29, 2024
This thread was updated on Feb 29, 2024
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Taking too long to refund my son's course fees

Address:13-1-229, 2nd floor, BSP Colony, Moti Nagar, Hyderabad, Telangana, India - 500018
Website:bhanzu.com

I, MIthali Paranjape, enrolled my son Vihan for Bhanzu's online Mental math course on 16th June 2023. After 34 sessions, when my son could still not keep pace with the course, I asked for a refund. Before taking admissions I had confirmed with team Bhanzu that they would give a refund if a similar situation arose. On 17th December 2023, I requested Bhanzu for a refund as we did not find the class up to our requirement. I am writing to register...
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Rups1975
Feb 24, 2024
Mar 16, 2024
This thread was updated on Mar 16, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bhanzu False Refund Promises

Address:13-1-229, 2nd floor, BSP Colony, Moti Nagar, Hyderabad, Telangana, India - 500018
Website:bhanzu.com

My son joined Bhanzu in 2023. Post the classes after few months, he lost his interest with it. Hence in Sep 2023 have sent an email to Bhanzu support for discontinuation and to provide the refund process. Since then multiple follow emails were sent, but there is no response itself. The counsellor, who was involved for joining, was also not able to connect with support on the refund process internally, as the support stopped responding to...
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P
Feb 24, 2024
Feb 26, 2024
This thread was updated on Feb 26, 2024
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Refund and stoppage of classes

Address:13-1-229, 2nd floor, BSP Colony, Moti Nagar, Hyderabad, Telangana, India - 500018
Website:bhanzu.com

We have been requesting the customer support for stoppage of classes and also refund of the payment. The Bhanzu Team has been very unprofessional and have delayed the entire process. The experience has been very disappointing.

while for admission their are so many classes from various sales team, junior, senior, regional etc but when it comes to issues or request, No one is available or either we get a delayed response and...
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Kali88
Feb 23, 2024
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Scammed my child's education fund.

Hi Bhanzu team,
Syabas great scam work 👍
Thank you for scamming my daughter's education fund of SGD 3000. I know the refund will never come through. Jai Ho, may you distribute my child's education fund as commission among the scamming team and feed your tummy. If possible, donate a little bit of that money at the temple too for the sins you are piling. Today is Friday it's Mata's day and also Lord Shani Dev year be prepared...
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Zaiba912
Feb 17, 2024
Feb 21, 2024
This thread was updated on Feb 21, 2024
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Refund not received

Address:13-1-229, 2nd floor, BSP Colony, Moti Nagar, Hyderabad, Telangana, India - 500018
Website:bhanzu.com/about-us

I am disappointed with the overall experience I have gone through Bhanzu. There is no clear communication and there is no faculty to teach as well. I have called 100 times and then they said they will refund the amount. I have opted for 185 sessions and till date they have not refunded the money. As per agreement we agreed to cancel the classes after 18 session if we are not satisfied with Bhanzu classes. Bhanzu conducting 2 classes every...
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Kalyanikhan
from Palghar, Maharashtra
Feb 15, 2024
Feb 19, 2024
This thread was updated on Feb 19, 2024
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Complaint regarding refund policy

I asked for refund after completing companies norms.. my child is facing health issues. They agreed for refund and said that company will refund money within 4weeks but now it's one and half month no reply from company. I'm paying loan installment though my child is not attending classes...
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Usman from Sydney Australia
Feb 7, 2024
Feb 10, 2024
This thread was updated on Feb 10, 2024
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Scammers

Website:bhanzu.com

Feedback from Sydney, Australia:

We enrolled our daughter in an 18-month educational program designed to align with the Australian NAPLAN curriculum's mathematics requirements. Our expectation was a structured curriculum that emphasized conceptual understanding and aligned assessment methods to gauge comprehension and retention effectively.

Contrary to our expectations, the program delivered an unstructured mix...
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kriti.lodha
from Bengaluru, Karnataka
Jan 4, 2024
Feb 23, 2024
This thread was updated on Feb 23, 2024
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Refund not issued even after following up for more than a month

It is profoundly disappointing that a company associated with Neelakantha Bhanu, renowned as the world's fastest human calculator, would engage in actions that deceive individuals of their finances.
I enrolled my daughter in Bhanzu Mathematics classes with the assurance from the Bhanzu team that if I found the classes unsatisfactory within the initial 20 sessions, I could request a refund. Regrettably, the classes my daughter attended...
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Rakhi Vallath
Jan 3, 2024
Feb 6, 2024
This thread was updated on Feb 6, 2024
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Online Classes

Address:Plot number-76, Balaji Swarnapuri Colony, Plot number-76, Moti nagar Hyderabad, Telangana, India 500018
Website:www.bhanzu.com

I enrolled for my son's maths classes with Bhanzu it was an 18-month program and they have collected money for 150 sessions in advance. They were not even able to provide classes at least for 2 months regularly. So many cancellations and teachers left and no replacement happened for a month. I have requested to cancel the balance sessions and refund my money back. Still fighting with them to get my money back. They don't have any physical...
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manu99s
Jan 1, 2024
Feb 23, 2024
This thread was updated on Feb 23, 2024
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Refund not received despite several reminders

Website:www.bhanzu.com

I took a demo for my child last year in the month of March 23 and post that I got a continuous follow up from Bhanju team stating my child to join their special maths classes. Mr Sandeep Bisht was the sales person who sold me Bhanju classes
I paid around 40k for these classes hoping that my child will learn something new and creative. I was given an assurance that they have a hassle free refund policy in case the program does suit...
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Shivani121279
from Gurugram, Haryana
Dec 27, 2023
Feb 23, 2024
This thread was updated on Feb 23, 2024
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Bhanzu No response for discontinuing of coaching in-spite of several communication

I came to know this Bhanzu Math tution by Facebook and I booked a free demo. Post which Zimran Choudhary and Akansha from Bhanzu Team started chasing me to convience to pay off to enrol with them. I made the payment of 60000/- post which they have stopped taking my calls. Zimran pursued me to pay the amount in 3 hours time to avail a discount on their subscription amount of 80, 000 now he disappeared. The company has no escalation matrix....
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Shivani121279
from Gurugram, Haryana
Dec 27, 2023
Feb 6, 2024
This thread was updated on Feb 6, 2024
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Fraud

I paid 60000/- to Bhanzu after a demo session conducted for maths class for my child on Sunday. Since then there is no contact from the company, Zimran choudhary, akansha who were involved in comviencing us for the payment have stopped taking our calls and we have no clue what to do. There is no escalation matrix for this company. We have paid for 150 sessions to the link they provided and now suddenly they disappeared. Please help to get...
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Vidyakumari
Dec 10, 2023
Dec 14, 2023
This thread was updated on Dec 14, 2023
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Maths class

Website:bhanzu.com

We have registered for bhanzu maths classes in jan 23 and discontinued becoz it was not helping the way its promised to deliver. It’s been 1.5 months since we compalined to discontinue the service, the company has not refunded our amount as agreed .need to take strict against these mushrooming institutes who cheat people...
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Pradeep Danthi
from Bengaluru, Karnataka
Nov 30, 2023
Feb 23, 2024
This thread was updated on Feb 23, 2024
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Urgent Complaint and Warning Regarding Bhanzu Online Maths Classes

Address:Address: 13-1-229, 2nd floor, BSP Colony, Moti Nagar, Hyderabad, Telangana, India - 500018
Website:Bhanzu.com

I am writing to bring to your attention the fraudulent practices of the company Bhanzu, specifically in their online Maths classes for children. Despite their promises of academic improvement and a flexible withdrawal process, my experience has been far from satisfactory.

I enrolled my child in Bhanzu's classes based on their enticing advertisements featuring their CEO, Mr. Neelakanta Bhanu, presenting himself as a human calculator....
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aarafaz
Nov 14, 2023
Feb 23, 2024
This thread was updated on Feb 23, 2024
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Fraud took money and no classes

Very disappointed with the service paid money but no classes when we try to reach bad response every time the class sessions were cancelled when we ask the reason of cancellation no proper reason....
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Nov 9, 2023
Feb 6, 2024
This thread was updated on Feb 6, 2024
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No response for discontinuing of coaching inspite of several communication

Website:Bhanzu

I had got mu daughter enrolled into Bhanzu classes in Feb 23. Since the company didn't respond I hired a physical teacher. I mailed Bhanzu to stop the subscription so they replied to observe the quality of class once and they will cancel after 2 months. So I decided to see it for some months. Due to pressure of school schedule and homework and tests etc I found that my daughter wasn't able to cope up. So I mailed Bhanzu for discontinuing...
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