Bhanzu Complaints & Reviews

I am extremely disappointed with my experience with Bhanzu. I requested to cancel my daughter's enrolment because she no longer wished to continue the classes. Attending the sessions was causing her significant stress, and I did not want to force her to participate.

Despite informing Bhanzu and requesting a refund, the process has been unnecessarily delayed. I have been calling and emailing their customer support repeatedly...

Please carefully review the payment terms before enrolling your child. Some programs offer “monthly payments” through finance companies, but parents should understand that this may create a long-term EMI commitment.

Before making such a decision, please evaluate the teaching quality, faculty support, learning outcomes, and cancellation policies. If the program does not meet expectations or the child is unable to benefit,...

I would like to raise a consumer complaint against Bhanzu for poor educational services, unfair refund practices, and withholding our paid fees.

We are based in Melbourne, Australia, and enrolled our child with Bhanzu more than one year ago. We paid the complete program fee upfront amounting to ₹2, 25, 000 INR with the expectation of receiving quality mathematics tutoring suitable for the Australian education system.
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I enrolled my daughter in January 2026 and paid approximately AUD $2, 800 upfront. After around 30 classes, my daughter no longer wanted to continue because the classes were causing her stress rather than helping her. As a parent, I decided not to force her to attend.

I requested a refund, but since then it has been a constant struggle. I have had to call and email repeatedly, often every day, just to get an update. Despite...

I enrolled in a program with Bhanzu and paid ₹61500 via credit card and Due to the current uncertain situation in my town and safety concerns, it is not possible for us to proceed with the classes. The classes have not started yet, and I requested cancellation and a full refund due to personal circumstances. However, the company refused the refund stating that refunds are only considered after 30 sessions with 80% attendance. Since no service...

To Whom It May Concern,
I wish to file a formal complaint against Bahnzu for failing to provide the educational services that were promised at the time of enrolment and for refusing to process my cancellation and refund request.
As a parent, I enrolled my child in Bahnzu's educational programme based on the representations made regarding the quality of teaching and learning support. However, my experience has been extremely...

I was told that it is all refundable if not satisfied, hence I have enrolled with Bhanzu from UAE and paid thru Tabby on instalment basis. My 1st instalment deducted and my son attended 1 class but we find my son is not properly attending the class due to online so we decided to cancel the subscription but still not cancelled. I asked for the refund of my 1st instalment that too not refunded. Now, i don't want the refund but atleast do not...

Hello Everyone, I registered for a free demo and attended. I was unaware of the programme, but after the demo, I understood it's a long-term programme and costs a lot. I thought about taking time and getting back to them, but during the demo, I told them that I needed some time and needed to discuss it with my spouse, but somehow they tricked me into paying a minimum amount. When I refused to pay the amount, he reduced it to a minimum amount...

My daughter joined Bhanzu Math classes in November 2025 when she was in Grade 3. She is now in Grade 4, but the classes continue to cover the same concepts repeatedly with very little progression. The content has become so repetitive and boring that she is no longer interested in attending the sessions.

What has been most disappointing is the lack of support from the customer service team. Despite raising concerns multiple...

We have enrolled our kid to online classes for Math and English provided by Bhanzu in Jan 2026. During the demo class and enrollment session, it was told to us that we can cancel the classes anytime if not satisfied or any other reason and request for refund on a prorated basis. After few weeks English class and Math class started on classes started. Initially the Math class was going quite fast to learn and understand for my kid so we requested...

Despite earlier communication from Bhanzu confirming the refund process and requesting my PayPal/Bank details through the prescribed form, the refund has still not been processed.

The required form and all requested details were submitted from my end on the same day. Bhanzu had also communicated that the refund processing would take place during the second week of May after verification and audit of the transaction details.br...

The Bhanzu team confirmed via email that my refund request has been approved, and informed me that the Finance team would share complete details within 72 working hours, including refund amount and processing.

However, it has now been over 5 days since the approval email, and I have not received any further communication or refund confirmation. This is despite their clearly stated timeline.

This delay is causing...

Date of incident[protected]
Desirable solution - Refund
Incident :
Extremely disappointing experience with Bhanzu classes. The teaching methodology is poorly designed and lacks clarity, making it very difficult for students to understand even basic concepts. Instead of adapting to different learning needs, there seems to be a one-size-fits-all approach.

What is even more concerning is how rigid and unfair...

Enrolled my son in Bhanzu in March 2026 after a demo session. During enrollment, I clearly told the agent (Rauf, via WhatsApp call) that I only wanted to try the program for one month to assess my son’s interest and progress. I was explicitly assured that my card would NOT be charged automatically after one month, and that an academic advisor would contact me before renewal to seek my approval.

Unfortunately, none of this...

I enrolled in a program with Bhanzu and paid ₹51, 998 via UPI and Due to the current uncertain situation in UAE and safety concerns, it is not possible for us to proceed with the classes. The classes have not started yet, and I requested cancellation and a full refund due to personal circumstances. However, the company refused the refund stating that refunds are only considered after 30 sessions with 80% attendance. Since no service has...

I enrolled my son in bhanzu maths virtual tution program and I feel very dissatisfied with the services. We paid around 80k but in return we got nothing, the syllabus they provide is completely unfit for a 4 th standard to follow. It's absolutely ridiculous that they expect young children to grasp such complex content.

I am writing to register a complaint regarding the non-refund of my payment for the Bhanzu services that I...

I enrolled my daughter in the Bhanzu tutoring program expecting structured, high-quality academic support as presented during the sales process. After payment, the service quality declined significantly and did not meet expectations. My daughter did not receive meaningful assistance, and the overall experience was disappointing.

I made multiple attempts to communicate with Bhanzu to address these issues and to cancel the service....

I am a single mother who enrolled my young son in Bhanzu Math App, paying FULL fees for a 3-year course upfront because their sales team pressured me with big promises of “amazing results” and “easy refunds if not satisfied.” What a huge mistake – this company is an absolute scam!
The classes are terrible – no real improvement in my son’s math, just boring sessions that waste time and confuse kids more. It’s not teaching...

My son attended 60 classes and about 70 classes are remaining. It’s been 2 months and they are doing a run around. We have called them 4 times a week and all they say the finance company is working on it.

The reason we left is because the teacher was always sleeping in the class. It’s a remote session being attended in the USA....

I am sharing this to warn others about an extremely serious case o[censored]nauthorized loan processing and misuse of personal documents by Bhanzu in connection with Fibe (EarlySalary Services Pvt. Ltd.).

I enrolled my child in Bhanzu’s classes after being assured that the course fee would be paid directly. Later, I discovered—through official lender records—that Bhanzu had, without my knowledge or consent, used...

I am trying to cancel subscription for my son Vihaan Agrawal from last 2 months but noone helping in Bhanzu. I have made more then 100 calls to them but always they come back that in 24 hrs someone call me but they are all fraud. They cheating people. I also see now lot of complaints regarding this but why noone taking complaint seriously and take action about it...

I am writing to formally lodge a complaint against Bhanzu, an educational technology company founded by Neelakantha Bhanu Prakash, who is publicly recognized as the "World’s Fastest Human Calculator." Despite the company's claims of revolutionizing math education, my experience has been profoundly disappointing and raises serious concerns about their business practices.

1. Misrepresentation of Teaching...

Bhanzu is not providing us a cancellation refund despite we not starting the classes. Within 24 hours of paying, we asked for a refund as we would be unable to go ahead due to personal circumstances. This is a clear case of service cancallation within 24 hours, however, Bhanzu wants us to take 20 classes without which they cannot give a refund. We don’t intend to take any classes and hence we want the full cancellation to the processed....

I am writing to express my deep dissatisfaction with the services provided by BHANZU. I enrolled my daughter in their group virtual tuition program, paying an exorbitant amount of over 1 lakh rupees. What I received in return was nothing short of a scam. I have been trying contacting them for over a month and no response from them other than their automated replies. You will not get anything refunded from this company.

First...

We enrolled our son for the classes. They chased us on weekend to get them to pay asap. We paid. We didn’t see any results. We asked for refund and terminated the class. The excuse given was our son has to complete some assessments as a policy. He duels completed the assessment. They have vanished ever since. Roughly $1600 are pending with them. Pls hold them accountable and help.
We can only to so much and feel helpless seeing...

I have complaints, over and over but nothing is done, I registered my daughter for maths class since August and uptill now, she is not allocated to any class and also refused to refund my money, the excuse is the student must have 80% attendance before the money can be refunded, how is that possible when she was not allocated to any class...

I had taken subscription from bhanzu for my child.
On 24th august demo class was taken. After that upon thinking that bhanzu will teach advanced maths we took the loan which was arranged by a person from bhanzu. He connected me to fibe people for completing the loan process.
On 1st sept. Fibe sanctioned the loan of 42000/-. loan id is LAI[protected].

After that I didn't get any confirmation mail about course....

Bhanzu math class is complete scam, before I enroll my children for the class they always bombard me with calls but after the enrollment one was allocated to a class while the other was not, i make complaint via mails and whatsapp, they promised to get across but never did, at some point one of the official responded that they are unable to reach, i could not put regular call through to them, they never pick whatapp call, i requested for...

On 22nd September 2024, 5.30 PM (BST), my son attended the free demo session given by Bhanzu. After the demo session the academic coordinator spoke with us about the course and payment details. They posed as if they are registered in UK and charged me in GBP. He initially said 1300 GBP for 10 months. At the end he convinced us by offering 675GBP if the fee is paid during the demo session itself. We paid the amount. But within 48 hrs, we intimated...

I registered my son Amrit Bebarta in Bhanzu in 6th January'2024, when studying in the class-VIII. He had started his classe and attended 20classes. But I was not satisfied with actual performance vs the commitment done by Bhanzu. The academics taught now is taught in class 6th standard which he already knew and completely lost his interest. I informed Bhanzu customer service team about and was ensured about the refund. And I applied for subscription...