Comments
We deeply apologize for the inconvenience you've faced. Your concerns are being taken seriously, and our team is actively investigating the situation to ensure a swift resolution. We kindly request you to share your registered phone number and email ID on the following link - https://m.me/bhanzulearn. Your patience and understanding are greatly appreciated as we work diligently to resolve this matter for you as quickly as possible. Thank you for bringing this to our attention.
Reply
We apologize for the inconvenience you've faced. Rest assured, we take your concerns seriously and are actively working to address them. Our team is looking into the issue with urgency and will provide you with an update on the refund process soon. We appreciate your patience and understanding in this matter. Thank you for bringing this to our attention.
There is no update yet on email, whatsapp, or call.
Dear Parent, we are pleased to announce that your refund request has been approved by our team, and an approval email has been dispatched. Your refund will be processed and credited to your source account within the next 4-8 weeks from the date of approval. We appreciate your patience and understanding throughout this process. Should you have any additional inquiries or require further assistance, please do not hesitate to reach out to us.
I am extremely disappointed with my experience with Bhanzu. I requested to cancel my daughter's enrolment because she no longer wished to continue the classes. Attending the sessions was causing her significant stress and I did not want to force her to participate.
Despite informing Bhanzu and requesting a refund, the process has been unnecessarily delayed. I have been calling and emailing their customer support repeatedly for months, but I still have not received my refund. Every interaction results in another promise or delay, with no resolution.
The amount involved is approximately AUD $2, 800, which was paid in January 2026. As a customer, I expect a company to honour its refund policy and handle cancellation requests professionally. I have spent months chasing my own money. but my refund has not been processed yet.
Despite informing Bhanzu and requesting a refund, the process has been unnecessarily delayed. I have been calling and emailing their customer support repeatedly for months, but I still have not received my refund. Every interaction results in another promise or delay, with no resolution.
The amount involved is approximately AUD $2, 800, which was paid in January 2026. As a customer, I expect a company to honour its refund policy and handle cancellation requests professionally. I have spent months chasing my own money. but my refund has not been processed yet.
Contact Information
13-1-229, 2nd floor, BSP Colony, Moti Nagar, Hyderabad, Telangana, India - 500018
India
India
bhanzu.com
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