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[Resolved]  Bharat Gas — Showing payment status pending

I have booked bharat gas lpg cylinder on 25/08/2020 and made online payment using sbi debit card. Amount ₹ 698.73/- was deducted from my account but still it showing payment status as pending on bharat gas cylinder booking site. Payment made through cc avenue(order#14498869, cc avenue reference#[protected] . I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction get failed.

Showing payment status pending
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Complaint marked as Resolved Aug 26, 2020
NO STEPS WERE TAKEN BY CC AVENUE. ONY THEY TOOK 6 HOURS TO PROCESS

Complaint Status


[Aug 26, 2020] Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
Complaint comments  3 Comments     Updated: ShareTweet

Comments

i paid my ₹610 on30 october 2020

refernce no[protected]
on sbi to hdfcbilldesk

Payment pending from bharat gas online by bill desk plz resolve immediately

I have booked bharat gas lpg cylinder on 06/11/2020 and made online payment on the website using amazon pay upi. Amount ₹ 621/- was deducted from my bank account but still it showing payment status as pending on bharat gas cylinder booking site. Payment made through Bill Desk. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction get failed. Please resolve it.

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    Customer satisfaction rating
    44%
    Complaints
    4652
    Pending
    0
    Resolved
    2036
    Bharat Petroleum [BPCL] Phone
    +91 22 2271 4508
    +91 22 2271 4516
    Bharat Petroleum [BPCL] Address
    1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura, Ahmedabad, Gujarat, India - 380014
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