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Bharat Petroleum [BPCL] Complaints & Reviews

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1.8
Updated: Aug 16, 2025
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Bharat Petroleum [BPCL] reviews & complaints page 41

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P
pavan aarya
Aug 18, 2020
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Address: Guntur. Town

I can't received my gas cylinder... Bui i got message to my registered mobile no that my cylinder had delivered 1day ago.. I had book my cylinder at 14th august... Eats going on.. Why company looks customers as fools
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    L
    Lavina Hodage
    Aug 17, 2020
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    Address: Mumbai

    I had booked bharat gas cylinder on 09/08/2020 and made online payment using hdfc debit card. Amount ₹ 596.38/- was deducted from my account but it is showing payment status as failed on bharat gas cylinder booking site. After making payment from bharat gas app i got a payment reference number :[protected] and my payment made through ccavenue at utilitiescc ref no:[protected]. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction got failed.
    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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      C
      Conroy Dsouza
      from Nashik, Maharashtra
      Aug 17, 2020
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      Address: Saraswati gas agency, Naigaon west

      Bharat gas delivery staff are forcing people to bring their empty cylinder down from the second floor and carry a filled one back up. Many seniors are unable to carry a 15kg cylinder and are forced to hire other labour even thought T and C states cylinder will be delivered to home and free of cost.
      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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        N
        nirmalsingh333
        Aug 12, 2020
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        Hi

        I am continuously getting maximum otp limit exceeded error. My request id is 73283902
        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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          P
          piyush_99
          Aug 12, 2020
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          Website: www.ebharatgas.com/ebharat/forHome/home.html

          I have booked bharat gas lpg cylinder on 12/08/2020 and made online payment using my debit card. Amount ₹ 596.38/- was deducted from my account but still it showing payment status as pending on bharat gas cylinder booking site. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account.
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            R
            rathod vishwanath
            Aug 11, 2020
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            I have booked Bharat Gas LPG cylinder on 11/08/2020 and made online payment using SBI Netbanking. Amount of Rs 604.32 was deducted from my account but still it was showing payment status as pending on Bharat gas cylinder booking site. Payment made through Ccavenue. The reference number is #IGAJDXPSR5. i have neither received any payment confirmation from bharat gas site nor amount refunded to my account on this transaction get failed
            +1 photos
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              R
              reshnair
              Aug 9, 2020
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              I booked a cylinder today as on 9th august 2020. I had made payment from my south indian bank debit card for rs.594.50 was debited but the payment status shows as pending. Kindly help me with the matter.
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                A
                ajay biswas
                from Kolkata, West Bengal
                Aug 1, 2020
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                Address: KOLKATA

                Respected Sir,
                My booking reference no is 40689 & cash memo no is 46027 I have not receive my cylinder still now from the delivery man MR. BHOLA from BENGAL FLAME Bharat Gas agency. I have call to MR BHOLA near about 100 times but he has no response in my phone call.This is the third time he was face my complaint.

                So my request to you please see the matter seriously other Oise my family facing troubles in Covid situation.

                Thanking you

                With Regards
                AJAY KUMAR BISWAS
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                Aug 06, 2020
                Updated by ajay biswas                 Respected Sir,
                My booking reference no is 40689 & cash memo no is 46027 dated 22 July 2020 I have not received my cylinder still now from the delivery man MR. BHOLA and Re generated cash memo no is 50106 and booking no 40689 dated 01.08.2020 but still not getting my cylinder from Mr Bhola & BENGAL FLAME Bharat Gas agency. I have called to MR BHOLA about 100 times but he has no response in my call.This is the third time he has faced my complaint.

                So my request to you please take this matter seriously. Otherwise my family is facing troubles in Covid 19 situation.

                Thanking you

                With Regards
                AJAY KUMAR BISWAS
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                  S
                  SKUMAR NAGAR
                  Jul 30, 2020
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                  Address: Name-KARAN BHARATGAS,Adress : Shop No,34-45 GANGA TOWER,DIVIDER ROAD,DIST-MEERUT(Uttar Pradesh).Pin-250002.

                  Name-Mr.RAMVEER SINGH
                  CONSUMER NO. 77308979
                  Consumer ID[protected]
                  GAS - BHARAT GAS
                  Distributor Name- KARAN BHARATGAS, CITY-MEERUT(UP.)

                  Respected sir,
                  Due to by mistake my son press the option in application of opt
                  subsidy is activate.
                  So i request to you sir please Deactivated my opt subsidy option

                  I hope you will not be activated my Opt Out Subsidy option
                  Please reply me as soon as possible
                  Thanking you
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                    N
                    Nilesh Meena
                    Jul 27, 2020
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                    I'm doing payment for online bharat gas connection but my payment is failed and money is deducted from my credit card please refund my money
                    +1 photos
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                    Jul 27, 2020
                    Updated by Nilesh Meena                     I'm doing payment for new lpg connection but my payment is failed and money is deducted from my credit card please refund my money

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                      V
                      Vijayalakshmi Lakshmi
                      Jul 26, 2020
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                      I have booked gas in bharath gas online booking that time my payment was not successful. Next i cannot booking and say payment status pending. Please help for booking gas
                      +1 photos
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                        M
                        Manasa Makam
                        Jul 25, 2020
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                        Address: #443 9th cross 1st block jayanagar bangalore 560011

                        Defective regulator
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                          P
                          Prathamesh parab
                          Jul 25, 2020
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                          I want to change resgistered mobile number
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                            R
                            Rudraswamy TH
                            Jul 24, 2020
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                            Address: MANDAL KHAN STREET, TARIKERE

                            Hi - I can't able to generate OTP to my registered mobile number.
                            Am receiving an error - The maximum OTP limit exceeded. Could you please help me to resolve it.
                            +1 photos
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                              S
                              Shriyash Kumar
                              Jul 23, 2020
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                              Address: 146, valvan, lonavala, pune

                              While booking and payment the booking is automatically turned to cash on delivery but as the payment method is changed money should be deposited back but money is not deposited in bank and this has happened two times till now...
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                K
                                Kunal7594
                                Jul 21, 2020
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                                Address: Plot no.1, Sector no.18 Shivaji Park, Near Spine Road, Chikhali PUNE, MAHARASHTRA 411019

                                I had requested for new connection and submitted documents on 18.07.2020, same was verified and payment was done on same date. but now i am unable to see my status and no one form BPCL informing me about my new connection status.
                                Distributor is asking for more money (Rs.3500)than online amount(Rs2300)
                                I had called to BPCL customer care, but they said this can't be resolved at our end and told to check with Distributor and vice versa.
                                I had also raised query on BPCL site but not received any feedback on that. Query reference number is 5890474.
                                In check Status tab system is showing max. OTP limit since last 4 days.
                                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                  N
                                  Nirlipta Jena
                                  Jul 20, 2020
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                                  Address: LPG Business Unit Bharat Petroleum Corporation Limited Plot 31 Prince Ghulam Md. Shah Road Golf Green Kolkata - 700 001 East Telephone: 033-24293190

                                  It is more than 21 days and more than 15 working days from my date of application 29-jun-2020 reference number 72932182 for the new connection. Could you please confirm the status of my new connection request. Whether you are giving, rejecting or requiring any other document from my side, can you please inform me. Each time i send mail, from your end a customer request id is created indicating that someone will contact me about my concern but no one still contacted me.

                                  Now even if i am not able to check status of my request online as it is showing "opt limit exceed". Please try to resolve this issue.
                                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                    P
                                    Pranabesh74
                                    Jul 18, 2020
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                                    Address: 56 , AMRAPALLY SUTIRMATH

                                    I have applied for new gas connection on 16th july 2020.
                                    My request id is 73118311.
                                    I checked for two days and all that time it showed "documents verification is under process". So i kept checking every day.
                                    Now whenever i put my details to check the status "maximum otp limit exceeded" message show up. I am not able to know how long bharat gas will take to verify the documents. I want to pay online but due to this error i dont know the status.
                                    Please help.
                                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                      A
                                      Archana Chatterjee
                                      Jul 13, 2020
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                                      I lost my gas connection paper during shifting to a flat in salap, howrah.

                                      Now want to transfer the gas connection to salap more. Please do the same.
                                      Regards,
                                      Archana chatterjee,
                                      Mohiary majhipara, andul-mouri, howrah-711302
                                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                        G
                                        Gayatri Kharvi
                                        Jul 13, 2020
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                                        Cylinder not delivered

                                        Address: Room no-3 bhiku jamsu chawl tings village Saki vihar road powai mumbai no.. 72

                                        I have booked bharat gas lpg cylinder on 07/07/2020 and made online payment using gpay upi payment. Amount ₹ 594/- was deducted from my account and status showing payment success but cyilender not delivered payment made through ccavenue. Plz check... And my refunded in my account. Plz it's very urgent....
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