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Bharat Petroleum [BPCL] Complaints & Reviews

www.bharatpetroleum.com
1.8
Updated: Nov 1, 2025
Complaints 6083
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2103
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3980
So far, so good. Bharat Petroleum [BPCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Petroleum [BPCL] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bharat Petroleum [BPCL] reviews & complaints page 41

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D
Dwip Jyoti
from Mumbai, Maharashtra
Sep 3, 2020
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Address: Town-sarthebari Dist-Barpeta, State-Assam,pin-781307

Sir
I have honour to inform you that i am a customer of Bharat gas.My consumer id is[protected].Sir, i beg to state that i am fill very trouble because last month i was not bought Lpg but when i check this details on Bharat gas app it show that i was
bought Lpg on- 17/08/2020 . what is happening ? If you remark the delivery date of 17/08/2020 you will be see that delivery time was not mentioned.But if you see my last 5 Lpg delivery record you will see the delivery date and time are mentioned.please do needful .
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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    Manoharan Manoharan
    Aug 30, 2020
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    misbehaviour with customer and non issue of system bill - reg.

    Address: 4/22, Senthil Nagar Extn., Kuthanur , Guduvanchery

    Gd morning sir/madam myself manoharan police head constable gr. I of villivakkam chennai. Sir/madam on 27/08/2020 at about 13/10 hrs on the way to my office i went to your one dealer named balasubramaniam auto diesel centre, which was located on the gst road no. 4/231 vandalur, chennai -48.
    I went to first pump to fill fuel to my bullet for the amount of rs.500/- one gentleman (Name not known) attended fill the fuel improperly. Nevertheless...
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    S
    Sanjay Sam Sarmalker
    Aug 28, 2020
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    Address: F15 4th floor Lawande sarmalker bhavan Opp mahalaxmi temple Panaji Goa 403001

    Total negligence of
    Griviance offers bharat petrol station in charge Pramod josi petroleum station gives threat
    Bharat petrol station Mala panaji goa
    Bharat petrol station thakur panaji goa
    +1 videos
    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
    Aug 28, 2020
    Updated by Sanjay Sam Sarmalker     Take action issue shocause notice

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      A
      archana@82
      Aug 25, 2020
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      Showing payment status pending

      Website: www.ebharatgas.com

      I have booked bharat gas lpg cylinder on 25/08/2020 and made online payment using sbi debit card. Amount ₹ 698.73/- was deducted from my account but still it showing payment status as pending on bharat gas cylinder booking site. Payment made through cc avenue(order#14498869, cc avenue reference#[protected] . I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction get...
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      11 found this helpful
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      P
      pavan aarya
      Aug 18, 2020
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      Address: Guntur. Town

      I can't received my gas cylinder... Bui i got message to my registered mobile no that my cylinder had delivered 1day ago.. I had book my cylinder at 14th august... Eats going on.. Why company looks customers as fools
      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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        L
        Lavina Hodage
        Aug 17, 2020
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        Address: Mumbai

        I had booked bharat gas cylinder on 09/08/2020 and made online payment using hdfc debit card. Amount ₹ 596.38/- was deducted from my account but it is showing payment status as failed on bharat gas cylinder booking site. After making payment from bharat gas app i got a payment reference number :[protected] and my payment made through ccavenue at utilitiescc ref no:[protected]. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction got failed.
        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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          C
          Conroy Dsouza
          from Nashik, Maharashtra
          Aug 17, 2020
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          Address: Saraswati gas agency, Naigaon west

          Bharat gas delivery staff are forcing people to bring their empty cylinder down from the second floor and carry a filled one back up. Many seniors are unable to carry a 15kg cylinder and are forced to hire other labour even thought T and C states cylinder will be delivered to home and free of cost.
          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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            N
            nirmalsingh333
            Aug 12, 2020
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            Hi

            I am continuously getting maximum otp limit exceeded error. My request id is 73283902
            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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              P
              piyush_99
              Aug 12, 2020
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              Website: www.ebharatgas.com/ebharat/forHome/home.html

              I have booked bharat gas lpg cylinder on 12/08/2020 and made online payment using my debit card. Amount ₹ 596.38/- was deducted from my account but still it showing payment status as pending on bharat gas cylinder booking site. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account.
              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                R
                rathod vishwanath
                Aug 11, 2020
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                I have booked Bharat Gas LPG cylinder on 11/08/2020 and made online payment using SBI Netbanking. Amount of Rs 604.32 was deducted from my account but still it was showing payment status as pending on Bharat gas cylinder booking site. Payment made through Ccavenue. The reference number is #IGAJDXPSR5. i have neither received any payment confirmation from bharat gas site nor amount refunded to my account on this transaction get failed
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                  R
                  reshnair
                  Aug 9, 2020
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                  I booked a cylinder today as on 9th august 2020. I had made payment from my south indian bank debit card for rs.594.50 was debited but the payment status shows as pending. Kindly help me with the matter.
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                    A
                    ajay biswas
                    from Kolkata, West Bengal
                    Aug 1, 2020
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                    Address: KOLKATA

                    Respected Sir,
                    My booking reference no is 40689 & cash memo no is 46027 I have not receive my cylinder still now from the delivery man MR. BHOLA from BENGAL FLAME Bharat Gas agency. I have call to MR BHOLA near about 100 times but he has no response in my phone call.This is the third time he was face my complaint.

                    So my request to you please see the matter seriously other Oise my family facing troubles in Covid situation.

                    Thanking you

                    With Regards
                    AJAY KUMAR BISWAS
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                    Aug 06, 2020
                    Updated by ajay biswas                     Respected Sir,
                    My booking reference no is 40689 & cash memo no is 46027 dated 22 July 2020 I have not received my cylinder still now from the delivery man MR. BHOLA and Re generated cash memo no is 50106 and booking no 40689 dated 01.08.2020 but still not getting my cylinder from Mr Bhola & BENGAL FLAME Bharat Gas agency. I have called to MR BHOLA about 100 times but he has no response in my call.This is the third time he has faced my complaint.

                    So my request to you please take this matter seriously. Otherwise my family is facing troubles in Covid 19 situation.

                    Thanking you

                    With Regards
                    AJAY KUMAR BISWAS
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                      S
                      SKUMAR NAGAR
                      Jul 30, 2020
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                      Address: Name-KARAN BHARATGAS,Adress : Shop No,34-45 GANGA TOWER,DIVIDER ROAD,DIST-MEERUT(Uttar Pradesh).Pin-250002.

                      Name-Mr.RAMVEER SINGH
                      CONSUMER NO. 77308979
                      Consumer ID[protected]
                      GAS - BHARAT GAS
                      Distributor Name- KARAN BHARATGAS, CITY-MEERUT(UP.)

                      Respected sir,
                      Due to by mistake my son press the option in application of opt
                      subsidy is activate.
                      So i request to you sir please Deactivated my opt subsidy option

                      I hope you will not be activated my Opt Out Subsidy option
                      Please reply me as soon as possible
                      Thanking you
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                        N
                        Nilesh Meena
                        Jul 27, 2020
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                        I'm doing payment for online bharat gas connection but my payment is failed and money is deducted from my credit card please refund my money
                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                        Jul 27, 2020
                        Updated by Nilesh Meena                         I'm doing payment for new lpg connection but my payment is failed and money is deducted from my credit card please refund my money

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                          V
                          Vijayalakshmi Lakshmi
                          Jul 26, 2020
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                          I have booked gas in bharath gas online booking that time my payment was not successful. Next i cannot booking and say payment status pending. Please help for booking gas
                          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                            M
                            Manasa Makam
                            Jul 25, 2020
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                            Address: #443 9th cross 1st block jayanagar bangalore 560011

                            Defective regulator
                            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                              Prathamesh parab
                              Jul 25, 2020
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                              I want to change resgistered mobile number
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                R
                                Rudraswamy TH
                                Jul 24, 2020
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                                Address: MANDAL KHAN STREET, TARIKERE

                                Hi - I can't able to generate OTP to my registered mobile number.
                                Am receiving an error - The maximum OTP limit exceeded. Could you please help me to resolve it.
                                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                  S
                                  Shriyash Kumar
                                  Jul 23, 2020
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                                  Address: 146, valvan, lonavala, pune

                                  While booking and payment the booking is automatically turned to cash on delivery but as the payment method is changed money should be deposited back but money is not deposited in bank and this has happened two times till now...
                                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                    K
                                    Kunal7594
                                    Jul 21, 2020
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                                    Address: Plot no.1, Sector no.18 Shivaji Park, Near Spine Road, Chikhali PUNE, MAHARASHTRA 411019

                                    I had requested for new connection and submitted documents on 18.07.2020, same was verified and payment was done on same date. but now i am unable to see my status and no one form BPCL informing me about my new connection status.
                                    Distributor is asking for more money (Rs.3500)than online amount(Rs2300)
                                    I had called to BPCL customer care, but they said this can't be resolved at our end and told to check with Distributor and vice versa.
                                    I had also raised query on BPCL site but not received any feedback on that. Query reference number is 5890474.
                                    In check Status tab system is showing max. OTP limit since last 4 days.
                                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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