Bharat Matrimony — Abysmal service and staff harassment

Address:	Fazilka, Punjab, 152116
Website:	www.bharatmatrimony.com

Dear all i am a paid member of bharat matrimony having id no p1478491. I made a payment of rs 11000/- on 31st may 2016 for assisted matrimony after persistent calls from the bharat matrimony employees. After affirmation and comittment to find a suitable match for my daughter we paid the hefty amount. But the next day onwards the quality of there services became apparant. We were assigned an rm shilpi bakshi who even though we had cleary informed that we wanted a match within the jat - sikh community, kept on badgering us with khatri matches and useless suggestions. When we made her clear that its this particular community we are interested in and
Our other requirements in the prospective match for our daughter she lbecame agitated and started stating thatit would be difficult to find a match for us... This she said after we were assured by a mr deepak sharma that we will get the desired result as per our requirement. Over the next couple of days she sent us a total of three matches... Which were rejected by us. She
Then called us up and starting insisting that we choose one.., saying that she cant find us anymore matches. When we reminded her that we had paid for 3
Monthd of service she abused us using derogatory language. When we asked for refund of our money as it had only been a week she balntaly stated that we would never get our money back. We no longe wish to avail bharat matrimony's services and want our money back. We even complaint to her
Boss a ms bhana aneja, but she proved useless. This kind of poor service needs to be brought to justice, where they are misusing the hard earned money of there cutomers.