Bharat Matrimony — Auto renewal without prior intimation | |
I created a account on BM on Jan 12 2021 and my subscription got auto renewed to my surprise without any intimation on 12 April I haven't used my old services also to the fullest because very soon we got tired of the profiles posted to us and lost interest .we were about to deactivate when all of a sudden we are charged for another 3 months When you create a account on BM they never by any means indicate you about the auto renewal not even do they share any links to read their conditions online in any of the initial mailers .So its so obvious that you will miss this autorenewal ON/OFF process when you have no idea that there is such thing which is by default on . Bharat matrimony has clearly stated in their Terms and conditions (attached) that they will send intimation mails regarding the autorenewal and a cancellation mail on the day of renewal, but they are not doing any of these and directly deducting our hard earned money without our permission .The whole process of this autorenewal thing is so shady made just to loot their customers. I need a refund at the earliest .I am not interested in using any of your services so kindly help me get my money back. This is indeed a clear case of cheating and FRAUD. Was this information helpful? | |
Bharat Matrimony customer support has been notified about the posted complaint. | |
Add a Comment | |
58%
Complaints
816
Pending
86
Resolved
435
+91 81 4499 8877 (India)
+44 20 3608 0267 (UK)
+1 818 688 3593 (USA/Canada)
No:94, TVH Beliciaa Towers, 10th Floor, Tower 2, MRC Nagar, Mandaveli, Chennai, Tamil Nadu, India - 600028
View all Bharat Matrimony contact information
Post your Comment