Bharat Matrimony — Bharat Matrimony auto renewed my subscription without my permission

AvinashKuppara

Oct 30, 2023

Website: www.bharathmatrimony.com

@Bharath Matrimony has debited my renewal charges with out my permission that to two times more than my first subscription. They did not called me prior to check if I was interested to continue my subscription or not.
Through Customer care no response. I need my money back. I am badly in need of that money. Please help and do the needful.

Regards
Avinash Kuppara ( Matrimony ID T8328203 )
[protected]

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Comments

Bharat Matrimony Customer Care

from Chennai, Tamil Nadu

Nov 1, 2023

Verified Support

Dear Kuppara Avinash,

Greetings from matrimony!

Thank you for sharing the screenshot.

Sorry for the inconvenience caused to you.

We would like to confirm that the auto renewal refund for the amount of $163 has been successfully initiated by us. You should see the fund credited in your account/card within 7 to 10 business days.

We would like to inform you that your free membership account continues to be Active.

Thank you for giving us the opportunity to serve you!

Regards,
Team Bharat matrimony

AvinashKuppara's [Complaint's author] reply, Dec 10, 2023

My issue has been resolved with in a week. Thanks to Suthagar.g and remaining Bharath matrimony Team for your immediate response.