[Resolved]  Bharat Matrimony — Bharat matrimony

Profile ID : E6232070

I am extremely sorry to say that I am receiving the worst service from the Bharath matrimony.
I have also initiated a chat and call with the team regarding the help but no use.

Below are the issues.

1.When I was a free user, I used to get more views from strangers' profiles (like XYZ has noticed you) . from the day i made it to paid services, i stopped getting that message and that also means nobody is able to find me, instead i have to go on their profile and look at them and they will be able to find me that my profile exists. (waste of money which was taken for the highlighter as well).

2.What is the use of highlighter when in the last 7-8 days, no singler view was done from the stranger profile.

3.everytime it is asking me to verify my profile, even though it is verified already. There are a lot of glitches in the application and as a technical person I can feel that.

4.Worst service received by agents whom i contacted.

5.I don't know what Gothram is, and I have never filled that, even though it is taking it by default and giving me some [censored]s. i want to remove it (again technical glitch)

I would like to quote that, this is one of the worst services i have received after paying some huge amount, and still you are calling me to upgrade to prime with all these worst services. How can you people expect me to upgrade with all these discrepancies?

I need a solution to all these within the next 2 days or else refund my money on time.

The only advantage i can feel being paid member is that, i can view the numbers of profile (that too limited only)

Counter applications are far better than yours.

I hope you take this situation seriously and mark it to contact me only if you have a solution.
Was this information helpful?
No (0)
Yes (0)
Jun 22, 2022
Complaint marked as Resolved 
Bharat Matrimony customer support has been notified about the posted complaint.
Verified Support
May 19, 2022
Bharat Matrimony Customer Care's response
Dear Sir,

Greetings from Matrimony.com!

We are in receipt of your concern.

Kindly be assured that the concerned team will get back to you at the earliest with an appropriate resolution.

Kindly write back to us in case of any concerns or queries .

Team,
Matrimony.com
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Matrimony
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    815
    Pending
    86
    Resolved
    435
    Bharat Matrimony Phone
    +91 81 4499 8877 (India)
    +44 20 3608 0267 (UK)
    +1 818 688 3593 (USA/Canada)
    Bharat Matrimony Address
    No:94, TVH Beliciaa Towers, 10th Floor, Tower 2, MRC Nagar, Mandaveli, Chennai, Tamil Nadu, India - 600028
    View all Bharat Matrimony contact information