[Resolved] Bharat Matrimony — Call centre executive

mandar54

from Vadodara, Gujarat

Address:

390002

Hi

I have been recieving call from 1 of your executive named ankit, he is calling from this number +[protected].

Yesterday i refused to renew my account, he said "nai karvana hai to account kyu rakha hai delete kar do", i said what is the problem in keeping the acccount. He said "nai karvaoge to me dekh lunga". I disconnected the call.

He called me again at 12:56 i said i dont want to renew that account right now and i am busy, he kept on talking and talking and said delete kar do account.

This guy is geeting on my nerves and he if he is doing this to get my account deleted i will do it right away. This is pathetic way of harrasing a customer who is not ready for renewal.

Very very bad way of working for a company who is into service industry

Regards
Mandar sathe
[protected]

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Sep 13, 2016

Complaint marked as Resolved

Bharat Matrimony customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2016

Bharat Matrimony Customer Care's response Dear User,

We regret for the inconvenience caused to you.

Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.

We're very sorry to hear this. Could you please send your matrimony Id and contact number immediately to [protected]@bharatmatrimony.com and we'd like to speak, understand the issue better to help you.

Regards,
Team Contact Center
Bharatmatrimony.com

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Comments

visha21

from Mumbai, Maharashtra

My ticket no. is BM15421448 for refund the amount of Rs. 8600/- and lapses of more than 2 months, the status is not reported to me. The Service provider asking that your refund process is under process and take a more couple of days. i just want to informed me that how much time you are taken for refund.

S.C. Aggarwal