[Resolved]  Bharat Matrimony — Cheated of Subscription service

I was approached by Matrimonials India to subscribe to their services, I was convinced after their repeated calls during my work hours. I subscribed to their basic package. After that, I was approached by their representatives to upgrade to a so-called exclusive NRI package which I reluctantly did, totaling to $400+
To my surprise this was not all, I was now approached to further upgrade to a package adding another $400 which I humbly refused. And this was it. I did not get any more than 2 or 3 matches. I have been trying to reach out to them requesting for updates, but no response. As if my number has been blocked on their contact list. I wish there was a mechanism to get a refund but I guess that's something not possible from a service based out of India. Had this been in the US I would have taken a stringent action.
Was this information helpful?
No (1)
Yes (0)
Jul 22, 2022
Complaint marked as Resolved 
Bharat Matrimony customer support has been notified about the posted complaint.
Verified Support
Jun 20, 2022
Bharat Matrimony Customer Care's response
Hi Jetinder,

Greetings from Matrimony.com

We regret for the inconvenience caused to you.

Kindly share your matrimony id or mail id to help you resolve the issue.
Complaint comments 

Comments

This complaint is against Matrimonials India and not against Bharatmatrimony. I am sorry was causing this confusion. I don't know how I ended up on Bharatmatrimony's site to lodge a complaint. Its a mistake. I apologize for causing the inconvenience.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Matrimony
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    815
    Pending
    86
    Resolved
    435
    Bharat Matrimony Phone
    +91 81 4499 8877 (India)
    +44 20 3608 0267 (UK)
    +1 818 688 3593 (USA/Canada)
    Bharat Matrimony Address
    No:94, TVH Beliciaa Towers, 10th Floor, Tower 2, MRC Nagar, Mandaveli, Chennai, Tamil Nadu, India - 600028
    View all Bharat Matrimony contact information