Bharat Matrimony — Cheating by advertising already married members

I am a paid member of Bharat matrimony, I have a valid account. From my account I have taken 10 brides and spoken to them, but all of them reported to me that their marriage is fixed. I reported the issue to Bharath matrimony helpdesk and they're not resolving my issue. I'm being harrassed daily when I call customer care. While making payment for service they told they will provide excellent customer service than any other matrimony. But they're using brand name and cheating customers, they're using MS Dhoni and advertising in TV/ social media and creating good impression to people . But in reality they're not fixing customer problems
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Bharat Matrimony customer support has been notified about the posted complaint.
Verified Support
Nov 24, 2021
Bharat Matrimony Customer Care's response
Hello Prabhu,

Greetings from Matrimony.com!

We are in receipt of your concern. we request you to kindly share your matri Id so that we will check and do the needful.

Kindly write back to us in case of any concerns or queries .
Nov 24, 2021
Updated by prabhu_r
M7945140
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