Bharat Matrimony — cheating by customer care executives of bharat matrimony

Address:	Chennai, Tamil Nadu
Website:	www.bharatmatrimony.com

I have been cheated by Bharat Matrimony, while chatting with one of the customer care executives of Bharat Matrimony, I was promised a cashback/discount of Rs 800 on quarterly membership of Rs 4200. When I made the payment, entire payment of Rs 4200 was deducted from my credit card, after this when I approached the customer executive again, he mentioned that Rs 800 will be credit to my credit card account. Its been 4 months that I am following up on refund of Rs 800, however the Bharat Matrimony executives just give me stereotyped responses that they are looking into it. They have never bothered to give me a timeline by which this will be resolved and are making me wait indefinitely. After a delay of 4 months, it is very clear that they do not have any intentions of returning my money back and are simply fleecing innocent customers like me. They are total frauds . Please assist in getting my money back