[Resolved] Bharat Matrimony — Cheating Company

[Resolved] Bharat Matrimony — Cheating Company - Looting money from people

P Pandiaraja B from Madurai, Tamil Nadu Sep 29, 2021 Oct 5, 2021 This thread was updated on Oct 5, 2021

I bought gold membership plan from Viswakarma matrimony. My ID is VIS564895. They said i can get 40 contacts. I've taken 40 contacts. After that I tried to see my existing contacts. But, it seems i have to purchase new membership package to check my existing contacts also. Even customer support executive also said the same. Why should i pay again to my existing contacts. I planning to file a case against Bharat matrimony in consumer court. Was this information helpful? No (0) Yes (5)
Nov 5, 2021 Complaint marked as Resolved Bharat Matrimony customer support has been notified about the posted complaint. Verified Support Oct 05, 2021 Bharat Matrimony Customer Care's response Hello Pandiaraja, Greetings from Matrimony.com! We are in receipt of your concern. We have checked and found your membership package has been expired in order to view the previously viewed contact details members needs to be a premium member. Hence we suggest you to renew your membership to avail existing benefits. For further assistance on this query, quote the reference/ticket number and email us at [protected]@communitymatrimony.com, call[protected] or chat live.
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