[Resolved] Bharat Matrimony — cheating on customer.. instead of 45 rs 8400 got deducted from my account

geetha ss

from Bengaluru, Karnataka

Address:	560010
Website:	[email protected]

Morning i saw 45 rs per day package hence i proceeded, but without my knowledge 8400 deducted from from account... Unexpected from bharath matromony such a fake transaction.. Now i have raised the complained but customer care people asking me the screen shot of 45 rs. Still im able to see 45 rs per day pack in matrimony but they are saying no such package... I raised complaint with this number bm19588508... Requesting matrimony team to refund the money...

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Feb 6, 2019

Complaint marked as Resolved

Bharat Matrimony customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2019

Bharat Matrimony Customer Care's response Dear User,

We regret for the inconvenience caused to you.

We apologize for the unpleasant experience you had.

Our manager from the customer service team will contact you to fully understand your concerns. Please feel free to write to [protected]@bharatmatrimony.com

We value your association with Bharatmatrimony.com

Regards,
Team Customer Care
Bharatmatrimony.com

Verified Support

Jan 05, 2019

Bharat Matrimony Customer Care's response Dear User,

We apologize for the unpleasant experience you had.

We would like to inform you that, the refund instruction for the amount of Rs.8449.00 has been successfully initiated from our end.

The reversed transaction shall reflect in your card account within seven business days.

Further, you are requested to kindly check with your card issuing bank on confirmation of the same.

We value your association with Bharatmatrimony.com

Regards,
Team Customer Care
Bharatmatrimony.com