Bharat Matrimony — community matrimony cheating

Address:

Malkajgiri Road, 3, Hyderabad, Telangana, 500056

Hi All,

I joined community matrimony 2 weeks ago and the person who assisted me in joining said that I would be able to transfer the membership to Kerala Matrimony if I don’t find good results. When I called last week to get the membership transferred to Kerala Matrimony, they said it will be done by 12th June. When I called on 12th The rep said it will be done by end of the day. When I called end of the day, I was told it will be 13th. When I’m calling today they are asking me to wait till tomorrow.

This is absolutely unacceptable way of treating the customers. The reps were very polite before I paid the money and they have been exceptionally rude after that .It is my hard-earned money and I want to get the issue resolved ASAP or want my Money back ASAP. I do not want to wait any longer. I’m going to report this on the Consumer complaint forum and also on social media and would recommend my friends and colleagues never to trust you guys as you do not value customers. I want someone responsible to resolve this ASAP.

Complaint Number # cbs12413902
Community Id - VAR105788
Kerala Matrimony ID - E4844703
Mobile # [protected]