Bharat Matrimony — Company is not refunding amount as promised . Frauds.

Address:	600028
Website:	www.bharatmatrimony.com

I have had an association with Bharat Matrimony since August 2015 full of frustration and anguish. The company took surplus amount from me and promised to refund the amount within 2-3 days but till date I haven't received a penny. Also they didn't fulfill other commitments they made to me while I took on the membership. I have called and emailed (from associate to CEO) them so many times but to no avail. I'm having written proof of their bogus commitment and full email conversations that I had with them so far. My issues in brief : 1. Rs 1400 are to be refunded to me. Made a payment of Rs 3600 to Bharat Matrimony on Aug 13 and I was being told that I'd get 1400 back within 2-3 days. 2. Was promised the next level "Classic Advantage" package, that too for one month extra. The one month extra part was done after many follow up mails but 'Classic Advantage' was never granted to me. Matrimony Id : H5714673 After each follow up email to them, I do get calls from them that the refund process would be initiated in a day and I will have the refund amount with me within a week. Not sure why they are cheating consumers.