Bharat Matrimony — Complaint against miss comitment for extra 1 month free service - bm i'd b1531302.

sandy9874

from Shillong, Meghalaya

Address:	Kolkata, West Bengal, 700082
Website:	www.bharatmatrimony.com

Hii,

This is to inform you that I Sandip Patra have a paid customer of your organisation. My I'd is B1531302.
Last time when I renew my membership I have done payment through online. That time your representative told me that, " 1 months extra service automatically added if you pay now". After that I have done payment on 22 November 2015. But till now 1 month extra service not added. Last 3 days I have received call from your organisation and your representative also told me that extra service will be added. But I have not receive any confirmation from there end. So please look into this matter urgently and update the same. If 1 month not added I will go to next label complain or consumer forum.

Regards
Sandip Patra
[protected]

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Bharat Matrimony Customer Care

from Chennai, Tamil Nadu

Verified Support

Dear Member,

Thank you for contacting Bharatmatrimony.com

We regret the inconvenience caused to you.
We have taken up your complaint and have accorded it top priority and are expressly working towards resolving it at the earliest.

Our team will be in track with you by updating our follow-up process and we will provide you a feasible solution shortly.
We request you to kindly bear with us in the interim. Your understanding and patience is highly appreciated.

Should you require any further clarifications or assistance, please reply to us via email to [protected]@bharatmatrimony.com or call us at[protected].
We value your association with Bharatmatrimony.com