Bharat Matrimony — Complaint regarding telling lie about getting consent from my guardian for availing membership

Address:

Kolkata

I had taken membership of Bengali Matrimony earlier but stopped due to some reasons. Later the employees of Bengali Matrimony continuosly called me and asked me to avail the memberships. On 25 th April 2023, at around 3:14pm, I got a call from [protected] (Bengali matrimony) telling me that she had taken consent from my guardian (mother) regarding availing 3 month membership which is a heinous lie and asked me to pay through their website. I paid and got the membership but later I contacted my mother about her consent, and she told me that she had not given any consent to avail that membership. The employee who had called me is a female and unfortunately I had forgotten her name. My mobile No is [protected]. Please check the call at the above mentioned date and time and do take strict action against the concerned employee who had done this. I would also like to get a refund regarding this since I do not wish to continue this membership after this unethical behaviour from Bengali Matrimony's side.