Bharat Matrimony — complaint related to relationship manager for assisted matrimony

My profile is R3071645..
I have assisted matrimony with Mr.Pritam Todankar as relationship manager for 3 months. Its been two months now and there is no effort seen from his side. Not a single profile has been shared by him. While making payment, BharatMatrimony called me day and night but now no contact at all. I am totally disappointed by our relationship manager. My 3 months subscription will end now and not a single profile we got from him.I will never recommend assisted matrimony service to anyone and i also want a refund or extension of my subscription.I can take this matter to consumer forum also.
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.There is a person who is making fake profiles with photos of different person
He claims to be NRI and then tell stories of his accident and ask for money help as he cannot access his account.makeas new Facebook account just before opening his matrimonial profiles

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