[Resolved] Bharat Matrimony — customer service

Jagtar Kahlon

Website:

bharatmatrimony.com

The company has blocked my profile without giving me a real reason. I have sent everything i can and all i get is the same automated response. They refuse a refund. I have not violated any terms or conditions. I have been dealing with your customer service for weeks now. I have given what they asked. Their customer service number doesn't work. There chat live claims they can't help. I just get told to call may credit card company. Please help take care of this. Thank you

Was this information helpful?

No (0)

Yes (0)

Jan 19, 2018

Complaint marked as Resolved

Bharat Matrimony customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2017

Bharat Matrimony Customer Care's response Dear User,

We regret for the inconvenience caused to you.

Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.

We're very sorry to hear this. Could you please send your Matrimony Id and contact number immediately to [protected]@bharatmatrimony.com and we'd like to speak, understand the issue better to help you.

Regards,
Team Contact Center
Bharatmatrimony.com