[Resolved] Bharat Matrimony — customer service
JaJagtar Kahlon on Dec 10, 2017
The company has blocked my profile without giving me a real reason. I have sent everything i can and all i get is the same automated response. They refuse a refund. I have not violated any terms or conditions. I have been dealing with your customer service for weeks now. I have given what they asked. Their customer service number doesn't work. There chat live claims they can't help. I just get told to call may credit card company. Please help take care of this. Thank you
Complaint marked as Resolved Jan 19, 2018
[Dec 10, 2017] Bharat Matrimony customer support has been notified about the posted complaint.
Verified SupportBharat Matrimony Customer Care's response, Dec 13, 2017
We regret for the inconvenience caused to you.
Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.
We're very sorry to hear this. Could you please send your Matrimony Id and contact number immediately to [email protected] and we'd like to speak, understand the issue better to help you.
Team Contact Center
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