[Resolved] Bharat Matrimony — don't disturb unless I wanted

Sanjeev 1992

from Gwalior, Madhya Pradesh

Website:

Your marriage website

Re your CUSTOMER CARE representative sick, ###, insane or mad??? Why inspite of my clear direction repeated phone calls via changed numbers warning me to delete my profile. Who the hell are you to dictate me?? Why you want me to teach you a lesson and shut your business down in indian court system so that such behaviour representative never dare to do with a professional attorney. It's customers right to know when he or she wants to activate or want your services. Who are you to ask them on daily basis to activate profiles??

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Jun 15, 2018

Complaint marked as Resolved

Bharat Matrimony customer support has been notified about the posted complaint.

Verified Support

May 14, 2018

Bharat Matrimony Customer Care's response Dear User,

We regret for the inconvenience caused to you.

Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.

We're very sorry to hear this. Could you please send your Matrimony Id and contact number immediately to [protected]@bharatmatrimony.com. An executive from the customer care team will contact you to fully understand your concerns.

Please feel free to write to [protected]@bharatmatrimony.com

Regards,
Team Contact Center
Bharatmatrimony.com