Bharat Matrimony — Excessive package renewal amount

rajesh.kksh

from Lucknow, Uttar Pradesh

Address:	500084
Website:	www.bharatmatrimony.com

I am using services of Bharat matrimony for a long time. Yesterday, I got call from their helpdesk informing that my package 'Till u marry' is about to expire and I have to pay Rupees 6900 to renew it.

I was taken aback. I had opted for "Till u marry" package last year and was told that the renewal amount would be 1000 rupees only however now they are asking for a much higher amount than originally promised.

I have also seen the same concern being raised from other users in this forum.Request to address this issue at the earliest to avoid inconvenience.

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Bharat Matrimony customer support has been notified about the posted complaint.

Sep 26, 2016

Updated by rajesh.kksh It's been 3 days since I posted the complaint and there is no response. Whereas others who have raised complaint after me have received replies. Highly disappointed with Bharat matrimony for the poor customer service and unreasonable demand for excess renewal fees.