[Resolved] Bharat Matrimony — fake discounts and offers and false promises on services

 
1 Review
Tiruchengodu, Tamilnadu, India
 [email protected] on Feb 13, 2019
I recently wanted to take a membership in Bharatmatrimony, Brahminmatrimony and Iyermatrimony for 3 months but I was given information on fake discounts and offers and been pressurized to take the membership on the same day as the customer service executive told me that the offer would be valid only on that day since it was a Festive day. I fell for the offer and took the premium membership for 6 months
She also told me that all the profiles in Iyer and Brahmin matrimony would be available in Bharatmatrimony as well.

After few days, I casually checked about offers/discounts on the same Membership level from a different Customer service executive and was shocked to know that the other executive could provide me better discounts even on a normal day.
I understood that these fake offers and discounts are to cheat people.

I had been taking membership for 6 times and spent around 40000INR in total. I feel cheated now that I had always been given fake offers and charged more.

Now I also have problems in finding the profiles in Bharatmatrimony which I could find in Iyer and Brahmin matrimony.

I have been cheated badly with the price and with the service

fake discounts and offers and false promises on services
fake discounts and offers and false promises on services
Complaint marked as Resolved Mar 18, 2019

Complaint Status


[Feb 14, 2019] Bharat Matrimony customer support has been notified about the posted complaint.
Verified Support
Bharat Matrimony Customer Care's response, Feb 15, 2019
Dear User,

We regret for the inconvenience caused to you.

We would like to inform you that your profile has been already upgraded to 6 months Classic Premium package, further we request you to login to your profile check the same from

your end.

Further more, please send your your contact number to [email protected] .

Our manager from the customer service team will contact you to fully understand your concerns. Please feel free to write to [email protected]

We value your association with Bharatmatrimony.com

Regards,
Team Customer Care
Bharatmatrimony.com
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    Bharat Matrimony - fake discounts and offers and false promises on services