[Resolved] Bharat Matrimony — Fraud profile, Refund

sohit music

Aug 18, 2021

Address:

No:94, TVH Beliciaa Towers,5th Floor, Tower 2, MRC Nagar, Mandaveli, Chennai - 600 028. Tamilnadu, India.

Bharat Matrimony show me fraud profiles,
they are many profile are fake no name no photo,
one day one person say me my mother health is not good you give me money,
i have many time inform to Bharat Matrimony to block this account
but Bharat Matrimony is not reply me
i was many time call to customer care but no replying me
i need refund my money,

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Sep 19, 2021

Complaint marked as Resolved

Bharat Matrimony customer support has been notified about the posted complaint.

Verified Support

Aug 19, 2021

Bharat Matrimony Customer Care's response Hello Sohit,

Greetings from Matrimony.com!

regarding a misleading profile you came across on our site. Thanks for bringing this to our attention.

While we take all efforts to keep profiles clean and updated, BharatMatrimony does not authenticate/endorse any information on a profile.

We recommend users to verify the credentials of the prospect.

To help you, we need specific information about what you found misleading (photo mismatch, incorrect information, etc.) on the profile along with valid proofs (chat conversations, mail, call/audio records) supporting your complaint to [protected]@bharatmatrimony.com.

We assure you that we would action against the member’s profile on validating the proofs you share.

For further assistance on this query, quote the reference/ticket number and email us at [protected]@bharatmatrimony.com, call[protected] or chat live.