I registered and created my basic matrimony profile on their new website for education professionals - IIMIITMatrimony. I wanted to try out their free/basic service first before considering any paid services. However, they are preventing me from updating my basic profile with my photos as way to push me to get paid subscription. Theses is fraudulent practice on their side. Even after requesting them through multiple channers like email, chatbot, whatsapp customer care number they are being irresponsive. Instead they have contacted me numerous times to get paid subscription.
If this is how they want to operate, this should be clearly advertised on their website and marketing mails. Else, these clearly counts as misleading customers and deceitfully generating revenues. Was this information helpful? |
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