[Resolved] Bharat Matrimony — incorrect info on harassing customer | |||||
Hi all, This is to address that bharat matrimony is the worst of all websites n the employees working there do not know how to behave or speak with customers. Firstly, the employee "saheb" explained the plan incorrectly n set up incorrect expectation. When complaint it to them, they spoke in favor of the employee but made me feel that i was the one who made the fault. Even after repeated reminders n explaining that not to call me, they did call me n threatens me over the call. Their management is just a puppet n nothing. I do think "do they have management level or any hierarchy" at all. Today "nilanjan ghosh" called me n just threatened n spoke in a hayware manner not listening to what i am saying. I was telling not to call but he said ""you will receive calls from us n thats for sure"".. Guys please stay away from them. Was this information helpful? | |||||
Jun 21, 2018 Complaint marked as Resolved Bharat Matrimony customer support has been notified about the posted complaint. Verified Support May 18, 2018 Bharat Matrimony Customer Care's response Dear User, We regret for the inconvenience caused to you. We apologize for the unpleasant experience you had.Could you please send your Matrimony Id and contact number immediately to [protected]@elitematrimony.com Our manager from the customer service team will contact you to fully understand your concerns. Please feel free to write to [protected]@elitematrimony.com We value your association with Bharatmatrimony.com Regards, Team Customer Care Bharatmatrimony.com Verified Support May 18, 2018 Bharat Matrimony Customer Care's response Dear User, We regret for the inconvenience caused to you. We apologize for the unpleasant experience you had.Could you please send your Matrimony Id and contact number immediately to [protected]@bharatmatrimonymatrimony.com Our manager from the customer service team will contact you to fully understand your concerns. Please feel free to write to [protected]@bharatmatrimonymatrimony.com We value your association with Bharatmatrimony.com Regards, Team Customer Care Bharatmatrimony.com Verified Support May 18, 2018 Bharat Matrimony Customer Care's response Dear User, Kindly ignore the above comments with wrong email. We regret for the inconvenience caused to you. We apologize for the unpleasant experience you had.Could you please send your Matrimony Id and contact number immediately to [protected]@bharatmatrimony.com Our manager from the customer service team will contact you to fully understand your concerns. Please feel free to write to [protected]@bharatmatrimony.com We value your association with Bharatmatrimony.com Regards, Team Customer Care Bharatmatrimony.com | |||||
Add a Comment | |||||
58%
Complaints
815
Pending
86
Resolved
435
+91 81 4499 8877 (India)
+44 20 3608 0267 (UK)
+1 818 688 3593 (USA/Canada)
No:94, TVH Beliciaa Towers, 10th Floor, Tower 2, MRC Nagar, Mandaveli, Chennai, Tamil Nadu, India - 600028
View all Bharat Matrimony contact information
Post your Comment