[Resolved]  Bharat Matrimony — incorrect info on harassing customer

Address:Kolkata, West Bengal, 700008
Website:Bharat matrimony

Hi all,

This is to address that bharat matrimony is the worst of all websites n the employees working there do not know how to behave or speak with customers. Firstly, the employee "saheb" explained the plan incorrectly n set up incorrect expectation. When complaint it to them, they spoke in favor of the employee but made me feel that i was the one who made the fault. Even after repeated reminders n explaining that not to call me, they did call me n threatens me over the call. Their management is just a puppet n nothing. I do think "do they have management level or any hierarchy" at all. Today "nilanjan ghosh" called me n just threatened n spoke in a hayware manner not listening to what i am saying. I was telling not to call but he said ""you will receive calls from us n thats for sure""..

Guys please stay away from them.
Was this information helpful?
No (0)
Yes (0)
Jun 21, 2018
Complaint marked as Resolved 
Bharat Matrimony customer support has been notified about the posted complaint.
May 16, 2018
Updated by Pradipta 008
Take actions asap else this time I will be sending email to consumer forum. This is not a threat but the one that I am going to do
Verified Support
May 18, 2018
Bharat Matrimony Customer Care's response
Dear User,

We regret for the inconvenience caused to you.

We apologize for the unpleasant experience you had.Could you please send your Matrimony Id and contact number immediately to [protected]@elitematrimony.com

Our manager from the customer service team will contact you to fully understand your concerns. Please feel free to write to [protected]@elitematrimony.com

We value your association with Bharatmatrimony.com

Regards,
Team Customer Care
Bharatmatrimony.com
Verified Support
May 18, 2018
Bharat Matrimony Customer Care's response
Dear User,

We regret for the inconvenience caused to you.

We apologize for the unpleasant experience you had.Could you please send your Matrimony Id and contact number immediately to [protected]@bharatmatrimonymatrimony.com

Our manager from the customer service team will contact you to fully understand your concerns. Please feel free to write to [protected]@bharatmatrimonymatrimony.com

We value your association with Bharatmatrimony.com

Regards,
Team Customer Care
Bharatmatrimony.com
Verified Support
May 18, 2018
Bharat Matrimony Customer Care's response
Dear User,

Kindly ignore the above comments with wrong email.

We regret for the inconvenience caused to you.

We apologize for the unpleasant experience you had.Could you please send your Matrimony Id and contact number immediately to [protected]@bharatmatrimony.com

Our manager from the customer service team will contact you to fully understand your concerns. Please feel free to write to [protected]@bharatmatrimony.com

We value your association with Bharatmatrimony.com

Regards,
Team Customer Care
Bharatmatrimony.com
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Matrimony
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    815
    Pending
    86
    Resolved
    435
    Bharat Matrimony Phone
    +91 81 4499 8877 (India)
    +44 20 3608 0267 (UK)
    +1 818 688 3593 (USA/Canada)
    Bharat Matrimony Address
    No:94, TVH Beliciaa Towers, 10th Floor, Tower 2, MRC Nagar, Mandaveli, Chennai, Tamil Nadu, India - 600028
    View all Bharat Matrimony contact information