[Resolved]  Bharat Matrimony — looted rs 20000

Oh god so many frauds are going on these days on matrimony site. It's so difficult to believe anyone nowadays. Playing with hearts is just like a playing with toys for some people. Just want to give a warning to all the singles. Please do not search for a soulmate on matrimony sites. Few days before one of my friend she added her profile on one of the leading matrimonial site #bharatmatrimony #kannadamatrimony and she started getting very good proposals and from those proposals their was... An nri from america (Named:ansh kumar).. That guy contacted her on matrimony and they shared each others numbers and started chatting on what's app. One day the guy said that he is coming all the long way from america to meet her and my friend got excited and narrated me all the story and even suggested me to put up my profile on that site. So myself without giving a second thought.. Registered myself in matrimony but was not sure about any proposals so didn't care much about that. Now coming to my friend proposals that guy sent her a flight ticket details and my friend was on cloud9. Finally she got one call from airport that the guy named mr. Ansh kumar has arrived at airport and stuck up in airport customs as he carried over luggage and said that need to pay fine and as his credit card was not working he said my friend to pay rs45000 into someone's unknown account no. Saying it is customs officers account no. And my dear friend without any clue of getting looted deposited rs20000 into that account but later that guy said customs officials are not releasing him as need to pay full amount that time my friend felt something weird and gave a call directly to the airport officials but it was too late and that guy had switched off his no. But now coming to an interesting point is that guy who sent my friend interest in matrimony as a ansh kumar and the same guy sent me an interest with other name as ajay ayushmann khurana... And he sent me msg on whatsapp saying same details about him but different name.. What he shared with my friend so immediately i made a video call but he disconnected and i said i want to see him so that i get confirmed and i guess he got doubt and blocked me... Hahahahaha what a coincidence. Pagal name toh change kiya per pic nahi... I am sharing his pic here and beware of frauds. I don't know might be someone else is using his pic as he looks like an nri. Don't want to hurt anybody sentiments over here. If anyone know him please let him know that someone is misusing his pics. Also i am sharing here the account nos on which the amount was deposited. Please guys don't accept any unknown friend request when you don't know them personally they might misuse your pics. Thanks to #bharatmatrimony they worked on my complaint and deleted this person's profile but don't know he might create an profile again with other name.
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Nov 9, 2018
Complaint marked as Resolved 
Bharat Matrimony customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2018
Bharat Matrimony Customer Care's response
Dear User,

We regret the inconvenience caused to you.

Please send your matrimony Id and your contact number to [protected]@bharatmatrimony.com and we'd like to speak and understand the issue better as it will aid us in introspection and improvements in our processes ultimately leading to customer delight.

We apologize, once again for the unpleasant experience you had.

Regards,
Team Contact Center
Bharatmatrimony.com
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