[Resolved]  Bharat Matrimony — Marriage registration

Address:Kalluvila Veedu, Kurumandal,s.paravur

Hi I’m shinu past 3 years I’m a registered member of BharatMatrimony if I pay money after I didn’t get any matching profiles almost 35000 till now I’m investing this company, the customer service also behaviour not well
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Oct 11, 2021
Complaint marked as Resolved 
Bharat Matrimony customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2021
Bharat Matrimony Customer Care's response
Hello Shinu,

Greeting from matrimony.com

Regarding lack of matching profiles.

On evaluating your profile, we noticed that your 9316 profile has been already viewed your end based on your “partner preferences. We recommend that you broaden your partner preferences (Location, Caste, Habits etc.) to get more profiles that match you.

How to edit partner preference?
· Login using your "Matrimony ID" and "Password" from the home page.

. Top right corner next to “photo” place the cursor on "Down Arrow" (v) => Select “Edit Partner Preferences” option.

· Select the “Edit” option available next to each section.

· Now, make necessary changes and click on the "Save" button to post the changes.

Any text changes will have to be validated before it is updated to your profile. It usually takes 1 hour.

On broadening the partner preferences, you will see new matches in the "Matches" and "Daily Recommendations" folders.

You could also make use of the "Search" option to search profiles based on your preferences.

We recommend you to add more Photos, Horoscope, Family details, and get your Trust Badges to receive better responses.

For further assistance on this query, quote the reference/ticket number and email us at [protected]@bharatmatrimony.com, call[protected] or chat live.
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