[Resolved]  Bharat Matrimony — Money looters

With Bharat Matrimony, we registered for the premium plan. The search has been ongoing for almost a month without finding proper matches. Despite checking the mandatory boxes for most of the partner preferences columns, such as the groom's residency (United States of America), his age (25 to 29), and his education (MS Engg), we only received profiles of Bangalore residents. One of the staff members called us frequently, imposed so much on us and forced us to subscribe to the premium plan. He assured us that we would match 100%. No new profiles have appeared since then. We realized the app was useless and asked for a refund. They did not even refund our money. They have looted our money and cheated us by claiming we will find a match 100%, which is untrue. We lost our money, and the experience was incredibly uneasy. Beware. This site is just a money-looting site, and they'll stoop down to shallow levels to convince you to buy a premium plan. Until you pay them, their customer service department will call you daily and respond to your calls. They will not answer your calls after you purchase a subscription, and they will steal your money. You will not even receive genuine profiles. We will never use such sites anymore.
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Jul 16, 2023
Complaint marked as Resolved 
Bharat Matrimony customer support has been notified about the posted complaint.
Verified Support
Jun 04, 2023
Bharat Matrimony Customer Care's response
Dear Customer,

Greetings from matrimony!

We regret for the inconvenience caused to you.

Kindly share your matrimony ID or contact number to assist you further.
Verified Support
Jun 05, 2023
Bharat Matrimony Customer Care's response
Dear Customer,

Greetings from matrimony!

We regret for the inconvenience caused to you.

Kindly share your matrimony ID or contact number to assist you further.
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    No:94, TVH Beliciaa Towers, 10th Floor, Tower 2, MRC Nagar, Mandaveli, Chennai, Tamil Nadu, India - 600028
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