Bharat Matrimony — most stressful experience-assisted services

We paid close to 18000 inr for the assisted services in the month of jan-20 for a 3 months service. Initially before making the payment we were promised to be assisted in every possible way by getting good profiles and managing the account at a personal level. It’s been close to 1.5 months and not a single profile has been connected. We made a complaint earlier over the call for our relationship manager after 15 days of absolutely no work on the profiles at all. Untrained managers who had to be guided how to approach a profile at basic level. We requested for a change in the relationship manager thinking may be this one is not capable and experienced enough but the second one is no different than the first.
We feel cheated as our hard earned money just went like that and i demand a refund with immediate discontinuation of this service.
For those who are reading this, i will never in my life recommend this service to anyone. Please be aware and do not trust on this service at all

My id for contacting me is as follows
H6073041