[Resolved] Bharat Matrimony — no response even after taking assisted services

santosh chanda

Address:

This is santosh
T3887004
Matrimony sales guys followed me rigoursly so that i thought they will provide service if i take assisted service but no response from rm even it is 8th
Day after payment.
While making payment guys told me that their rm will call after payment but still not even responded through a call
For rm need,
To onboard the customer once rm called me at that time i am busy and after that no calls from matrimony
And i will try to file a complaint in consumer forum if they wont respond even after this.

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Aug 9, 2021

Complaint marked as Resolved

Bharat Matrimony customer support has been notified about the posted complaint.

Verified Support

May 07, 2020

Bharat Matrimony Customer Care's response Dear Mr. Santhosh,

Greetings from Matrimony.com

We regret for the inconvenience caused.

Resolving your query is our top priority.

We assure you that we are following up this issue with high priority and you will hear from us with a resolution at the earliest.

We appreciate your patience in the meantime. For further assistance on this email us at [protected]@assistedmatrimony.com.

Regards,
Team Customer Service
Matrimony.com