[Resolved] Bharat Matrimony — No response from customer support team

[Resolved] Bharat Matrimony — No response from customer support team

R Renee22

Unbelievable amount of follow up for taking payment of assisted services package Relationship manager recording the calls without our consent and sharing with others in their team Customer service team using those calls as leverage for not taking out feedback on relationship manager No reply from customer support team when they were called out for recording calls without consent. Was this information helpful? No (0) Yes (0)
Aug 12, 2021 Complaint marked as Resolved Bharat Matrimony customer support has been notified about the posted complaint. Verified Support Aug 25, 2020 Bharat Matrimony Customer Care's response Dear Member, We regret for the inconvenience caused to you. Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had. We're very sorry to hear this. Could you please send your Matrimony Id and contact number immediately to [protected]@bharatmatrimony.com. An executive from the customer service team will contact you to fully understand your concerns.
Add a Comment	Share
Submit Close