Bharat Matrimony — no service provided after opting assisted service

Bharat Matrimony — no service provided after opting assisted service

N Neenuvs

Paid Rs 15000 for the assisted service. While opting it the services offered were 1) 40 profiles suiting our preference will be given. I[censored]nable to provide refund of the entire amount promised. 2) To call those profiles which we are interested by an assistant. This was a 3 month pack. 2 or 3 numbers which we gave were called( not sure if they called. They said so)..No profiles were given thereafter as promised. Once asked they said money will be refunded. Till now(its now the sixth month) no refund made. Relationship managers( Roopesh) are not attending the calls also Was this information helpful? No (0) Yes (0)
Bharat Matrimony customer support has been notified about the posted complaint. Verified Support Feb 27, 2020 Bharat Matrimony Customer Care's response Dear Sir, We regret for the inconvenience caused to you. Regarding the discrepancies that you had faced with our services, we apologize, once again for the unpleasant experience you had. We request you to revert to us with your registered Matrimony ID and mobile number so that we can check and do the needful. Could you please send your matrimony Id and contact number immediately to [protected]@assistedmatrimony.com and we'd like to speak, understand the issue better to help you. We apologize, once again for the unpleasant experience you had. Regards, Team Customer Care Bharatmatrimony.com Mar 01, 2020 Updated by Neenuvs E3947402 [protected]
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lisadolli

from Pune, Maharashtra

I paid the stipulated amount for assisted matrimony services, Mr Shivdeep was appointed as the manager, got the welcome call on 5th March, responded to his email. but now mr shiv has vanished, his phone is switched off since then. There is no response to my emails, calls, whatsapp msgs. I am in total distress