[Resolved]  Bharat Matrimony — non respond to customer on bad service.

Address:Rayagada head post office, Rayagada, Odisha, 765001

My id is Y836496. My name is ritu dash. I requested to change my membership status from assisted to TUM of 1 yr status. Bit still is not resolved. Ticket no BM20725481 and BM20719720 raised against my request. But still pending. After deposit of money, tje bharat matrimony does not respond properly with his customer. Their service is just to deposit money from customer not resolve problem after deposit. Now i want to back my money after reliable fees cut of these days. I dont wish to be its member. So kindly return my money as soon as possible.
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Jul 15, 2019
Complaint marked as Resolved 
Bharat Matrimony customer support has been notified about the posted complaint.
Jun 12, 2019
Updated by Ritud
Ticket no BM20725481 and BM20719720 raised against my request. But still it is resolved. Kindly Look into the matter as soon as possible.
Verified Support
Jun 13, 2019
Bharat Matrimony Customer Care's response
Dear User,

We regret for the inconvenience caused to you.

We apologize for the unpleasant experience you had. We would like to inform you that we informed our concern Assisted Service team to address your complaint on priority.

Further, could you please send your Matrimony ID and contact number immediately to [protected]@assistedmatrimony.com. Please feel free to write to [protected]@assistedmatrimony.com

We value your association with Bharatmatrimony.com

Regards,
Team Customer Service
Bharatmatrimony.com
Complaint comments 

Comments

Am writing this as it might help some girls from this fraud person.

This person has created fake profile and he talks in abusive language. His age initially was 34 and later it is changed to 27 years. Please be aware of such fake profiles and dont trust anyone in bharat matrimony and share any information. Unless if their parents call .

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