So my Name is Ritu, I have been a member in kerala matriomony since two years .I have paid multiple times hoping to get a good match .There are no relevant matches, no profile views .Both the website and mobile applications are totally disappointing as there are a lot of technical issue.
Recently an incident made me raise this complaint as there was an Assisted profile which i really liked and reached out to the Relationship Manager Vrinda Binu, such an insulting behaviour from her end .She dropped the call many times.Neither i got a call back nor watsapp message .See Iam a paid member .And this is the service iam getting from the platform, i would like to remind that there are plenty of Matrimony sites out there and I will go for some other.Customer Satisfaction is very important .
I want things to be sort out.I want a revert. Was this information helpful? |
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