[Resolved]  Bharat Matrimony — overcharged inr 24000 k (usd)

Address:118385
Website:mobile.bharatmatrimony.com

Hi,,
I subscribed a classic package (Lowest package) october 11th 2017 from bharat matrimony. But it's 378.36 us dollar deducted from my credit card. That means 24100 inr.. The actual amount is not even 4000. But its deducted 378.36 dollar from my credit card. After that i do the same but its oonly charged 3800inr. Kindly do the needful.

Jithesh
[protected]
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Feb 22, 2018
Complaint marked as Resolved 
Bharat Matrimony customer support has been notified about the posted complaint.
Verified Support
Jan 21, 2018
Bharat Matrimony Customer Care's response
Dear User,

We regret for the inconvenience caused to you.

Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.

We're very sorry to hear this. Could you please send your matrimony Id and contact number immediately to [protected]@bharatmatrimony.com and we'd like to speak, understand the issue better to help you.

Regards,
Team Contact Center
Bharatmatrimony.com
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