Bharat Matrimony — Personal details shared without asking and cheated on by Bengali Matrimony

We had created a profile for my daughter. The contact details mentioned in the profile were hidden and were of by husband's. But one person who is an unpaid member accessed the personal information and contacted my daughter on her official email ID without our consent. When we contacted that person asking where he got the contact details, he mentioned that he has received these details from the Bharat Matrimony site
Whenn we brought this to the notice of our relationship manager - Moushomi Ghosh, she said that they are also a part of the profile and they are unable to do anything about this. Post this, she stopped taking our calls. We tried contacting the customer care number that they have displayed on their website. When contacted, the executive was not able to help us too.

In addition to this, we were promised a minimum number of 150 profiles for the locations selected by us. We had asked Moushomi a minimum of 20 times that they should consider the locations and only then say yes to us. However, we have not received a single profile as per our preference mentioned and are getting profiles from some other locations, when we raised this, they said they would get back and they have not and they are not picking up the phone as well.When asked for a refund, they refused to give that as well.

This is highly unprofessional and unacceptable!! Our private details are being displayed to members who don't have our consent. This hampers safety. Plus, they keep making fake promises and are unable to deliver on that.