Bharat Matrimony — personally targeted continuous harassment and use of abusive language by a call center employee

Address:	Thiruvananthapuram, Kerala, 560048
Website:	Kerala matrimony

This s more of a criminal case and an fir will be filed today. Strong follow up will be done and this complaint is a part of the intimation. Long resolution times would complicate the entire process and cause severe damage to the reputation of bharatmatrimony in the media too.
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I have been a paid member of bharatmatriminy for approximately 2 years. Recently i made payment for bharatmatrimony and divorce matrimony three times. A particular employee of bharatmatrimony (Female) have been calling me at around 10 am for the last one week when i am extremely bust at office and at meetings. She compelling me to talk to her has also affected my reputation at work. I am aged 42 years and i work at a very senior role in a reputed mnc. I have told her multiple times and asked her not to call me in the morning. The calls were more of flirtatious nature than professional marketing calls. Me rejecting her advances and refusing to talk to her has made me hangry and forced her to abuse me and use bad words. After ten minutes her male friend followed up with further abuses.

Please act on this complaint before police hands over the case to court after which it would get more complicated. Please provide a complaint number - police needs it as a proof that i have requested for an internal investigation. Removal of the employee who is uncultured and abusive are requested. Such uncultured employees who does online harassment causes a lot of pain and should not be in the workforce - they lack customer skills prima facie.

Date of the incident : 14/12/2018, friday december 2018 - 9.50 am
Calls are from the number : [protected]
Her male colleague's number : [protected]

9.50am, 10.00 am, 10.01am, 10.02am, 10.09am are the times of incoming harassment calls. Declining for a spot payment for extension of membership is what made the call center employee upset and do all this extreme measures which has caused a lot of mental agony.

A police case of harassment and insult of a citizen will be filed. If there is a delay in action from the part of bharatmatrimony and no action is taken a follow up petition will be send to dgp crime for this criminal act. Bharatmatrimony has criminals in its payroll.