[Resolved] Bharat Matrimony — Profile not updated

ravichand0670

Address:

31 MELA PADMA SALAVAR ST

Dear sir,
my profile was not updated for more than one week because i paid on 25 august after that no reponse from your team if i am asking every time they are giving only ticket number, what happened it is big concern but they are not responding properly, i came for vocation for three months so please solve my problem, then i have attached my bank transfer slip

Regards,
P.Ravichandra
M1714649,
[protected]

+1 photos

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Aug 12, 2021

Complaint marked as Resolved

Bharat Matrimony customer support has been notified about the posted complaint.

Verified Support

Sep 07, 2020

Bharat Matrimony Customer Care's response Dear Mr Ravichandra,

This is with reference to your email dated 04/09/2020 regarding your premium membership.

Congratulations on becoming a Premium Member!

Your premium membership has been activated (M1714619) with effect from 05/09/2020 and you can follow the below path to verify the subscription details.

Login => Down Arrow mark (V) on top right => Settings => Membership Details.

Benefits of Premium Membership
The Premium Membership gets you a badge that highlights your profile. As a premium member you can contact matches you like through phone, SMS, email and chat. This helps you find your perfect match faster.You can also send personalized messages to people you like.

With the premium advantage, you also get priority position over free members in search results when people are looking for profiles like yours. In short, you get higher visibility for your profile on the app and website. This means better response for your profile.

You can also view and match horoscopes of members you like. All this gets you closer to finding your life partner.

We recommend you to add more Photos, Horoscope, Family details, and get your Trust Badges to receive better responses.

For further assistance on this query, quote the reference/ticket number and email us at [protected]@bharatmatrimony.com, call[protected] or chat live.