[Resolved]  Bharat Matrimony — till you marry membership fraud

Address:	Chennai, Tamil Nadu, 603202
Website:	www.bharatmatrimony.com

Client no: m3580322
I have registered for a til you marry membership on www.bharatmatrimony.com on 25 jan 2015. I have paid a fees of rs 9, 900/- stating that this membership is for a duration of 9 yrs however i have to pay an amount of rs 2, 000/- as service charges for keeping the account active every 2 yrs.

After 2 yrs i requested i requested for a renewal that time the company cheated me that their policy has been changed and now the membership will be for one year only. Still they made me to pay the money in 2017.

Now in 2018 when this membership again expired now they are saying we don't have any such policy so i have to pay rs 6, 990/- for renewal for 1 year.

This kind of cheating, untrusted and fraud in treating a customer registered in the plan in 2015 where the policy was for 9yrs with renewal for rs 2, 000 every 2yrs not given to the customer is very unfair and not acceptable.

This is for info and necessary action of www.bharathmatrimony.com and general public consumer forum.