[Resolved] Bharat Matrimony — unauthorized deducted amount of rupees

[email protected]

from Kolkata, West Bengal

Address:

NEAR OPPSITE OF, Howrah, West Bengal, 711205

Dear sir

I sujit malik a having id b2282214 has not been renewed my existing combo package but after expiry still the package has been renewed by deducting rs5500 through credit card on 18 th april 2019. Moreover it very unfortunate & painful thing for me to say how the amount has been deducted without my consent!!???

Hence however, i strongly appeal to your concern that please refund my amount of rupees as i don't want to continue such package anymore.

Regards
Sujit malik
[protected]

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Jun 14, 2019

Complaint marked as Resolved

Bharat Matrimony customer support has been notified about the posted complaint.

Verified Support

May 13, 2019

Bharat Matrimony Customer Care's response Dear User,

We regret for the inconvenience caused to you.

Regarding the refund of auto renewal payment charged towards the Matrimony ID B2282214.

We would like to confirm that, refund instruction for the amount of Rs. 5500.00 has been successfully initiated from our end on 13/05/2019.

The reversed transaction will reflect in your card within seven business days.

Further, we request to check with your card issuing bank for the confirmation.

We solicit your cooperation with Bharatmatrimony.com

Should you require further clarifications or assistance, please reply to us via email to [protected]@bharatmatrimony.com

For live help chat please visit http://www.bharatmatrimony.com/live-help.php

We value your association with Bharatmatrimony.com

Regards,
Team Customer Care
Bharatmatrimony.com