[Resolved] Bharat Matrimony — upgradation of twin pack bharat/ khatri matrimony-ur mail dt. 06.12.2018 from ravi kant | |||||
On 6th december, 2018, i was heavily pursued by your personal for upgrading of bharat matrimony and were assuring best deals. I prefered combo pack till u marry which was showing payment of 9100/-. Your representative asked me to deposit 7900/-only giving me the reason that i am a old customer and has been seeking your services in the past also but his deal was not showing against the relevant window for combo pack offer. After another hour or so, i received a call from sh ravi kant informing me that the value price of 7900/- is not showing on the concerned window due to technical reasons and twin pack shall be activated with in half an hour of making payment of 7900/-. Mr ravi kant also explained that a special rebate has been arranged by him from higher authority and sent a mail also as a confirmation on 6th dec 2018 and pressurised to make the payment as the offer was valid only for a day. Bharat matrimony profile was activated soon after but khatri matrimony has not been upgraded despite my reminder and repeated emails. This is a total harrassment and malpractice on the part of bharat matrimony to fetch business in an illicit manner and cheat innocent customers. Was this information helpful? | |||||
Jan 9, 2019 Complaint marked as Resolved Bharat Matrimony customer support has been notified about the posted complaint. Verified Support Dec 09, 2018 Bharat Matrimony Customer Care's response Dear User, We regret for the inconvenience caused to you. We apologize for the unpleasant experience you had.Could you please send your Matrimony Id and contact number immediately to [protected]@bharatmatrimony.com Our manager from the customer service team will contact you to fully understand your concerns. Please feel free to write to [protected]@bharatmatrimony.com We value your association with Bharatmatrimony.com Regards, Team Customer Care Bharatmatrimony.com | |||||
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